# Ziply Fiber

> Utilities

Canonical page: [https://chrome-stats.com/d/id6451298186](https://chrome-stats.com/d/id6451298186)

## Overview

- **ID:** `id6451298186`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** ZiplyFiber
- **Category:** Utilities
- **Rating:** 1.60 / 5 (141 ratings)
- **Version:** 1.6.7
- **Last updated:** 2026-09-15
- **First published:** 2023-11-08
- **Size:** 47 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/ziply-fiber/id6451298186)
- **Website:** [http://ziplyfiber.com](http://ziplyfiber.com/)
- **Privacy policy:** [https://ziplyfiber.com/corporate/privacy-policy](https://ziplyfiber.com/corporate/privacy-policy)

## Description

The redesigned Ziply Fiber App makes account self-service effortless—from anywhere, at any time—with just a few taps. If you prefer a browser, you can access the same services at ziplyfiber.com/myaccount/login.

Key features include viewing and paying bills, setting up automatic payments, reviewing past bills, managing appointments, tracking orders, and upgrading service speeds without phone calls. The app also supports live chat with agents, profile updates, adding users, linking additional Ziply Fiber services, and access to troubleshooting tips. Coming soon: self-service outage notifications. If you are migrating from MyZiply, call 1-888-947-9995 for help with the transition.

## Rankings

- #176,273 — Overall

## Review summary

Summary: Reviewers consistently report an unreliable Ziply Fiber iOS app, characterized by frequent load errors, non-functional refresh, and slow or frozen screens. Outage checks and status info are often unusable, while in-app billing frequently fails or lacks payment support. Login and account linking issues compound frustration, with activation messages and billing glitches common. Many users workaround by using the website instead. Overall, persistent technical issues severely hamper account management and billing through the app.

### Cons

- Repeated loading failures and generic 'Something went wrong' errors; the app often won't load content or responds slowly, with a non-functional refresh.
- Outage status/check feature is unusable or hard to access, leaving users unable to verify service status from the app.
- In-app payment and payment-method setup frequently fail; users cannot pay their bill via the app.
- App frequently crashes, freezes, or takes minutes to load pages, making it unreliable for basic tasks.
- Login/account linking issues persist, including activation messages, 'already linked' notices, and unexpected billing problems.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6451298186)