# Citylink Kuwait

> Travel

Canonical page: [https://chrome-stats.com/d/id6448803380](https://chrome-stats.com/d/id6448803380)

## Overview

- **ID:** `id6448803380`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** CITY GROUP CO. K S C
- **Category:** Travel
- **Rating:** 4.10 / 5 (396 ratings)
- **Version:** 1.2.7
- **Last updated:** 2026-08-20
- **First published:** 2023-07-03
- **Size:** 120 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/citylink-kuwait/id6448803380)
- **Website:** [https://citylinkshuttlekw.com/downloadapp/](https://citylinkshuttlekw.com/downloadapp/)
- **Privacy policy:** [https://citylinkshuttlekw.com/privacy-policy/](https://citylinkshuttlekw.com/privacy-policy/)

## Description

CityLink Kuwait introduces a German-powered demand-responsive transit platform delivering premium, affordable rides across Kuwait's major areas. The app lets you set pickup and drop-off locations, identifies the nearest bus stops, and tracks your shuttle in real time, with digital payments and passes for frequent travelers to simplify travel.

Designed to complement the physical buses, CityLink Kuwait ensures reserved seats, future pickup scheduling, seamless app integration, and reliable customer support during bus travel. Install CityLink Kuwait to book rides, monitor routes, and enjoy a new era of efficient, convenient travel in Kuwait.

## Rankings

- #84,115 — Overall

## Review summary

Overall, reviews depict a service with major reliability and usability problems. A minority praise clean buses and courteous drivers, but most users report very long, inconsistent wait times, detours, and late arrivals. Drivers frequently cancel or fail to move after accepting, and some bookings can’t be made or show as fully booked for hours. App issues include crashes after updates, OTP/login failures, and frequent unavailability. Customer support is often unresponsive. Some mention language barriers and drivers not knowing routes, which worsens delays and unreliability.

### Pros

- Bus cleanliness and well-maintained vehicles.
- Service and drivers are amazing / courteous drivers.
- Some users report overall good service.

### Cons

- Very long waits and inconsistent ETAs with frequent detours.
- Drivers cancel or don’t move after accepting, causing ride cancellations.
- App reliability issues: crashes after updates, OTP/login failures, and inability to open or use the app.
- Poor customer support / unresponsive service.
- Language barriers and drivers not knowing routes, with not door-to-door service.

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- [City Link](https://chrome-stats.com/d/id6698875529)
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- [City Links.](https://chrome-stats.com/d/id6736768536)
- [Citylink Transit](https://chrome-stats.com/d/id1667044004) — 4.90 / 5

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6448803380)