# Cultural Care - Host Family

> Find and host an au pair

Canonical page: [https://chrome-stats.com/d/id6448572381](https://chrome-stats.com/d/id6448572381)

## Overview

- **ID:** `id6448572381`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Signum International AG
- **Category:** Education
- **Rating:** 4.70 / 5 (1,357 ratings)
- **Version:** 2.4.390
- **Last updated:** 2026-09-02
- **First published:** 2024-09-09
- **Size:** 172 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/cultural-care-host-family/id6448572381)
- **Website:** [https://culturalcare.com](https://culturalcare.com/)
- **Privacy policy:** [https://www.culturalcare.world/privacy-policy/](https://www.culturalcare.world/privacy-policy/)

## Description

**Cultural Care - Host Family** makes it easier to welcome an au pair and manage the hosting journey from your phone. Create your host family profile, match and chat with potential au pairs, schedule flights, make program payments, view receipts, and contact the support team.

Backed by more than 30 years of experience, Cultural Care Au Pair helps American families build cross-cultural connections with screened au pairs, year-round matching support, training, and program guidance. Download the app to take the next step toward welcoming a trusted au pair into your family.

## Rankings

- #47,935 — Overall

## Review summary

Users report a mixed experience with Cultural Care's iPhone app. Some praise improved usability, easier navigation, and in-app communication, including hiding candidates and handling paperwork. However, many reviews flag weak search/filters, unreliable chat/notifications, and frustrations with the website-to-app transition, which removes features and slows interviewing returning host families. The app is usable but often feels time-consuming and frustrating to use.

### Pros

- App has improved since launch, including features like hiding au pair candidates.
- User-friendly and intuitive UI that makes navigation easier.
- Central in-app interface for communication and handling paperwork with Cultural Care.
- Support experiences (e.g., Beatriz) helping users navigate functionality.
- For some users, the app makes finding candidates easier and more straightforward.

### Cons

- Weak search and filtering: limited filters, no keyword or age-specific search, and difficulty filtering or hiding uninterested profiles.
- Latency and unreliability in chat and notifications, plus problematic video calls.
- Frustrating transition from the website to the app: missing features, new restrictions, and slower interview flow for returning host families.
- Poor integration between chats and candidate profiles: chats not tied to profiles and status not clearly shown.
- Overall time-consuming and cumbersome UX that makes finding good matches feel inefficient.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6448572381)