# Green SM: Electric Mobility

> Ride hailing, premium EV rides

Canonical page: [https://chrome-stats.com/d/id6446425595](https://chrome-stats.com/d/id6446425595)

## Overview

- **ID:** `id6446425595`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** GSM GREEN AND SMART MOBILITY JOINT STOCK COMPANY
- **Category:** Travel
- **Rating:** 4.80 / 5 (23,796 ratings)
- **Version:** 5.8.0
- **Last updated:** 2026-08-20
- **First published:** 2023-04-30
- **Size:** 770 MB
- **Data as of:** 2026-09-07
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/green-sm-electric-mobility/id6446425595)
- **Website:** [https://www.greensm.com/](https://www.greensm.com/)
- **Privacy policy:** [https://www.greensm.com/vn-en/terms-policies/general](https://www.greensm.com/vn-en/terms-policies/general)

## Description

Green SM is a unified, 100% electric mobility platform designed to deliver a consistent, trustworthy ride experience across markets. With a 100% electric fleet, real-time tracking, driver verification, and in-app safety features, Green SM prioritizes daily comfort and sustainability over discount-driven variability.

- Service ecosystem: Green SM Car, Green SM Bike, Green SM Express, and Green SM Food.
- Start in 3 steps: download the app, pick a service, confirm your ride with secure payments and promos.
- Global growth: launched on 14/04/2023; over 100 million customers; operates across Vietnam, Laos, the Philippines, and Indonesia with expansion plans to India and beyond.
- Awards and recognition: Vietnamese Tech Brand of the Year 2025; Best Customer Experience in Asia-Pacific 2025; Best EV Carpooling App 2025; and more. 

Green SM aims to redefine everyday mobility with a green, reliable, and globally consistent experience that customers can trust for every journey.

## Rankings

- #10,318 — Overall
- #44 — mobile
- #71 — best
- #72 — smartphone
- #78 — google maps

## Review summary

Most mentioned points are about app reliability and accessibility: crashes after updates, OTP/authentication problems, region-based login restrictions and payment deletion issues, inaccurate driver location/search results, and booking problems or ride cancellations. There are some positives: an easy-to-use interface and friendly drivers, but these are often outweighed by the repeated reliability and usability issues.

### Pros

- Easy to use and navigate interface
- Friendly, helpful drivers
- Generally good ride experience when the app works properly

### Cons

- Frequent crashes and instability after updates
- OTP/authentication failures or delays
- Region-based login restrictions and difficulty removing payment methods when abroad
- Inaccurate driver location updates and search results (locations shown far from reality)
- Booking difficulties and frequent cancellations or driver refusals

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6446425595)