# My Energy Connection

> Xcel Energy

Canonical page: [https://chrome-stats.com/d/id6446288880](https://chrome-stats.com/d/id6446288880)

## Overview

- **ID:** `id6446288880`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Xcel Energy Inc.
- **Category:** Utilities
- **Rating:** 1.50 / 5 (79 ratings)
- **Version:** 1.0.8
- **Last updated:** 2025-05-23
- **First published:** 2024-02-13
- **Size:** 80 MB
- **Data as of:** 2026-09-09
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/my-energy-connection/id6446288880)
- **Website:** [https://my.xcelenergy.com/s/billing-payment/energy-insights](https://my.xcelenergy.com/s/billing-payment/energy-insights)
- **Privacy policy:** [https://co.my.xcelenergy.com/s/privacy](https://co.my.xcelenergy.com/s/privacy)

## Description

My Energy Connection is a Chrome extension for Xcel Energy customers that puts your electricity usage at a glance with a live energy speedometer. See how consumption rises and falls as appliances turn on or off, with updates every 15 minutes, and even view a graph when you're away from home.

Explore historical usage data and cost estimates under Usage, including Time of Use details for peak periods and rates. Note: you must be an Xcel Energy customer with a smart meter, and you’ll need Wi-Fi credentials to connect your meter. Multi-address accounts are not eligible.

## Rankings

- #225,045 — Overall

## Review summary

User reviews are overwhelmingly negative, focusing on login and connectivity failures, confusing network requirements, and unreliable data. The most recurring issues are the need to connect the smart meter to a 2.4 GHz network and to manually input network details, plus repeated login errors that lock users out. Real-time usage data is frequently non functional or misleading, and updates often worsen issues. Privacy concerns are also common, with fears about sharing WiFi credentials and data collection. A rare note praises real-time consumption data when it works, but overall experience is poor.

### Pros

- Real-time consumption data can be valuable when the feature works

### Cons

- Cannot login or sign in; multiple reviews report login failures.
- Meter must connect to a 2.4 GHz network and users must manually enter the network name; the app does not auto-detect networks.
- Real-time usage data is unreliable or not updating, with updates breaking the feature or showing identical values.
- Privacy concerns including sharing home WiFi credentials and data collection by the provider.
- Frequent disconnects and reliability issues with error codes and re-registration

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6446288880)