# CS Utilities

> Pay your bills, report outages

Canonical page: [https://chrome-stats.com/d/id6444919717](https://chrome-stats.com/d/id6444919717)

## Overview

- **ID:** `id6444919717`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Colorado Springs Utilities
- **Category:** Business
- **Rating:** 1.40 / 5 (55 ratings)
- **Version:** 1.13
- **Last updated:** 2026-09-03
- **First published:** 2023-08-21
- **Size:** 61 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/cs-utilities/id6444919717)
- **Website:** [https://myaccount.csu.org](https://myaccount.csu.org/)
- **Privacy policy:** [https://www.csu.org/Pages/privacy.aspx](https://www.csu.org/Pages/privacy.aspx)

## Description

CS Utilities is a mobile-friendly utility companion that helps you pay bills securely, review charges, and compare your energy use on the go.

In addition to payments, it lets you report outages, update your profile, enroll in email or text alerts, submit rebates, and contact customer service—all in one secure, convenient app.

## Rankings

- #266,757 — Overall

## Review summary

Users repeatedly report login/authentication problems (including biometric logins) and frequent server errors, which hinder signing in and paying bills. In-app payments are unreliable, and 2FA is email-only, with many requesting SMS verification. Support is criticized and the UI feels dated. Despite these, some reviewers find the app useful for viewing usage and cost data when it works.

### Pros

- Provides detailed usage data and cost history accessible in the app.
- Centralizes account information (balance, bill details) in one place.
- When functioning, offers useful insights for monitoring usage and costs.

### Cons

- Frequent login failures and unreliable biometric login (Face ID/Touch ID).
- Persistent internal server errors / authentication problems preventing sign-in.
- In-app payment is unreliable; many users must use the website or encounter processing issues.
- Two-factor authentication is limited to email; users request SMS verification and saved credentials.
- Poor customer support and outdated UI with sparse updates.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6444919717)