# New York Sports Club

> Health & Fitness

Canonical page: [https://chrome-stats.com/d/id6444459317](https://chrome-stats.com/d/id6444459317)

## Overview

- **ID:** `id6444459317`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** New TSI Holdings
- **Category:** Health & Fitness
- **Rating:** 4.60 / 5 (991 ratings)
- **Version:** 8.18.7
- **Last updated:** 2026-09-10
- **First published:** 2022-11-17
- **Size:** 195 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/new-york-sports-club/id6444459317)
- **Privacy policy:** [https://www.trainerize.com/privacy.aspx](https://www.trainerize.com/privacy.aspx)

## Description

The New York Sports Club App makes planning, tracking, and living a fit life easier—find locations and classes, check in with your phone, and manage your membership in one place.

Connect with health data by syncing wearables (Apple Watch synced to Health, Fitbit, Garmin, Withings), join community groups and challenges, access training programs, and use in-app messaging to stay motivated.

## Rankings

- #55,424 — Overall

## Review summary

Users report the NYSC iPhone app is plagued by reliability and usability issues. Repeated login problems, wallet/pass integration failures, and frequent crashes hinder access and basic tasks such as signing up for classes or checking balances. Support is often unresponsive, leaving users stuck without resolution. Some praise exists for the app’s potential features—workout videos and location information—but these are undermined by the execution failures, confusing flows, and missing or inaccurate club data. The top pain points are authentication, wallet integration, and lack of robust support, with few clear fixes offered by the app.

### Pros

- Workout videos exist for members, showing potential value.
- App provides gym locations and hours (useful navigation feature).
- Apple Wallet/Pass integration is supported, a desired mobile feature.

### Cons

- Persistent login/authentication failures prevent access to the app/account.
- Apple Wallet/Pass integration is broken or difficult, with 'Add to Wallet' errors or freezes.
- App crashes or freezes during setup or while navigating to key features.
- Lack of reliable support; users report no helpful responses or tech assistance.
- Core functions like class signup, scanning, and balance checks are unreliable, and canceling membership via the app is not possible.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6444459317)