# Rinnai Central

> Utilities

Canonical page: [https://chrome-stats.com/d/id6444321202](https://chrome-stats.com/d/id6444321202)

## Overview

- **ID:** `id6444321202`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Rinnai America Corp
- **Category:** Utilities
- **Rating:** 1.60 / 5 (358 ratings)
- **Version:** 5.0.4
- **Last updated:** 2026-07-08
- **First published:** 2023-06-08
- **Size:** 79 MB
- **Data as of:** 2026-09-03
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/rinnai-central/id6444321202)
- **Privacy policy:** [https://www.rinnai.us/privacy-policy](https://www.rinnai.us/privacy-policy)

## Description

Rinnai Central is a Chrome extension that connects PROs and homeowners to compatible Rinnai tankless water heaters and boilers. It provides setup, service tools, controls, scheduling, alerts, and real-time status updates, all accessible from anywhere.

For Rinnai PROs and installers, the extension streamlines product registration, Wi‑Fi module configuration, access to documentation and service resources, and connections to Rinnai support and parts. For homeowners, it enables temperature control, recirculation activation, daily scheduling, vacation mode, and maintenance alerts, with compatibility and features varying by model and connected hardware.

Note: some features require supported hardware and may vary by model; review the Terms of Service and Privacy Policy for details.

## Rankings

- #124,876 — Overall

## Review summary

Overall, users note the Rinnai Central app has potential with auto-detected devices and accessible UI, and some updates improved reliability. However, the majority report persistent login, connectivity, and reliability problems (frequent disconnects from WiFi/server, needing power cycles). Manual recirculation is a major pain point with broken or coarse timer options. UI/UX changes since updates create navigation clutter and ads, and some features are restricted to professional installers, limiting homeowner control. Customer support is frequently criticized. A subset of reviews reports improvements and certain features functioning, but overall experience remains inconsistent.

### Pros

- Easy-to-use UI and straightforward navigation.
- App detects multiple water heaters and downloads schedules accurately.
- Improvements over time; recent updates have improved reliability and performance.

### Cons

- Login/authentication problems (login failures, verification codes, password resets).
- Connectivity and reliability issues (frequent disconnects from WiFi/server, need for power cycles).
- Manual recirculation functionality not working or limited (inconsistent performance, coarse time options).
- UI/UX changes hinder usability (ads, navigation difficulties after updates).
- Pro-only access to module features (homeowners cannot access or control settings through the app).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6444321202)