# Metro Flex

> On-demand rides in King County

Canonical page: [https://chrome-stats.com/d/id6444106298](https://chrome-stats.com/d/id6444106298)

## Overview

- **ID:** `id6444106298`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Via Transportation, Inc.
- **Category:** Travel
- **Rating:** 4.60 / 5 (1,002 ratings)
- **Version:** 4.30.0
- **Last updated:** 2026-09-08
- **First published:** 2023-02-27
- **Size:** 136 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/metro-flex/id6444106298)
- **Website:** [https://kingcounty.gov/MetroFlex](https://kingcounty.gov/MetroFlex)
- **Privacy policy:** [https://ridewithvia.com/legal/kcm-metroflex-privacy](https://ridewithvia.com/legal/kcm-metroflex-privacy)

## Description

Metro Flex is an on-demand neighborhood transit service in King County. Use your phone to book rides at the same price as a Metro bus, with pickup near you and easy ORCA transfers.

HOW IT WORKS: Download the app, create an account, book a ride on your phone, and meet your driver at a nearby corner. Rides are fast to book with estimated arrival times, and you can pay with ORCA, Transit GO Ticket, or credit/debit cards. Youth up to age 18 ride free. For support, contact support-sea@ridewithvia.com. If you enjoy the service, please rate us a 5-star review.

## Rankings

- #55,184 — Overall

## Review summary

Metro Flex is a cost-effective and convenient transit option with friendly drivers and accessibility benefits, but its value is reduced by long and unpredictable waits, an unreliable app with inaccurate ETAs, poor pickup coordination, limited geographic coverage, and disruptions from high student usage.

### Pros

- Saves money on travel; cost-effective transportation.
- Convenient for reaching places buses can’t go.
- Friendly, courteous drivers who provide good service.
- Accessibility benefits for users with disabilities or mobility issues.

### Cons

- Long, unpredictable wait times and driver availability causing delays.
- Glitchy, slow app with inaccurate ETAs and loading issues.
- Poor driver coordination and communication; difficulty contacting drivers and unclear pickup locations.
- Limited service area; need expansion to nearby cities (Bellevue, Burien, Kent).
- Student usage causing delays and scheduling challenges due to last-minute bookings.

## Similar extensions and apps

- [Micro Flex // Omaha](https://chrome-stats.com/d/id6747032915) — 4.80 / 5
- [MetroNow! On Demand](https://chrome-stats.com/d/id6446626757) — 2.90 / 5
- [Zip Shuttle](https://chrome-stats.com/d/id6737225174) — 4.90 / 5
- [Metro Connection On-Demand](https://chrome-stats.com/d/id1600424386)
- [Ride On Flex](https://chrome-stats.com/d/id1462279473) — 4.70 / 5
- [Netryde - Your Seatle Ride](https://chrome-stats.com/d/id6749489645) — 5.00 / 5
- [FlexRide Milwaukee](https://chrome-stats.com/d/id1601365422) — 4.50 / 5
- [RideKel](https://chrome-stats.com/d/id6753088823) — 5.00 / 5
- [Pierce Transit On-Demand](https://chrome-stats.com/d/id6464473474) — 4.70 / 5
- [Flexibus Sapphire Coast](https://chrome-stats.com/d/id1640038810)
- [MetroRide Kids](https://chrome-stats.com/d/id6480051127)
- [MetroConnect Miami-Dade](https://chrome-stats.com/d/id1531078058) — 4.90 / 5

---

Source: [Chrome-Stats](https://chrome-stats.com/d/id6444106298)