# MyWay – Patient Support

> Personalized treatment support

Canonical page: [https://chrome-stats.com/d/id6443848439](https://chrome-stats.com/d/id6443848439)

## Overview

- **ID:** `id6443848439`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Sanofi Winthrop Industrie
- **Category:** Medical
- **Rating:** 4.80 / 5 (1,817 ratings)
- **Version:** 3.4.0
- **Last updated:** 2026-04-14
- **First published:** 2024-03-01
- **Size:** 91 MB
- **Data as of:** 2026-09-25
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/myway-patient-support/id6443848439)
- **Privacy policy:** [https://www.dupixent.com/mywayapp/privacy](https://www.dupixent.com/mywayapp/privacy)

## Description

MyWay – Patient Support is a patient-facing app designed to help DUPIXENT (dupilumab) users access support quickly after a prescription. It offers personalized treatment tracking, a dose calendar, an HCP visit calendar, and secure document exchange with the Dupixent MyWay program, plus reminders to stay on schedule.

Core features include insurance and financial assistance through the MyWay program (benefit verification and copay support), nurse resources and injection training, medication tracking with step-by-step injection instructions and body map tracking, symptom journaling with shareable reports, refill reminders, and access to patient education materials to help you stay informed while on therapy.

## Rankings

- #41,674 — Overall
- #29 — support

## Review summary

Overall, users find MyWay valuable for managing Dupixent treatment, with strong support and useful reminders. However, persistent login and reliability issues, onboarding/code delivery problems, and inconsistent reminders hinder consistent use. The app’s strengths lie in timely support, essential treatment guidance, and adherence reminders, while the main drawbacks are technical instability, onboarding barriers, and limited customization of notifications.

### Pros

- Responsive and helpful customer/tech support that resolves issues quickly.
- Essential tool for Dupixent users; provides useful information and supports the prescription.
- Reliable injection and prescription reminders that help with adherence.
- Positive impact on patient experience and daily life; perceived as valuable and caring.

### Cons

- Frequent login/authentication problems (including verification codes not arriving, password/Face ID issues, and repeated login errors).
- App reliability issues (crashes, won’t open, or OS compatibility problems).
- Onboarding/reg code/invite delivery problems that block access (codes not delivered, onboarding friction).
- Reminders can be inconsistent or intrusive, with limited customization available.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id6443848439)