# Social Bicycles

> Bike Share Everywhere

Canonical page: [https://chrome-stats.com/d/id641497286](https://chrome-stats.com/d/id641497286)

## Overview

- **ID:** `id641497286`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** MobilityCloud Inc
- **Category:** Travel
- **Rating:** 4.40 / 5 (6,780 ratings)
- **Version:** 2.58.0
- **Last updated:** 2026-07-13
- **First published:** 2013-05-09
- **Size:** 49 MB
- **Data as of:** 2026-09-20
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/social-bicycles/id641497286)
- **Website:** [https://socialbicycles.com](https://socialbicycles.com/)
- **Privacy policy:** [https://app.socialbicycles.com/privacy](https://app.socialbicycles.com/privacy)

## Description

Social Bicycles (SoBi) provides innovative bike-share technology to municipal, university, and private programs worldwide. Our GPS-enabled bikes can be rented with a smartphone, and users can return to hub locations or lock them to public racks for a small fee. The SoBi mobile app lets you find bicycles on a map, create an account and pay, reserve bikes wirelessly, manage your account, and contact customer support.

Public programs powered by SoBi include a wide range of university and city bike shares across North America and beyond. SoBi also integrates with the Health app to sync your bicycle trips, accessible from the Account tab.

## Rankings

- #22,820 — Overall
- #50 — sharing
- #67 — share
- #67 — social

## Review summary

User feedback for Social Bicycles is mixed. Positive notes highlight comfortable, easy-to-ride bikes and some app accessibility with responsive customer service. However, recurring complaints dominate: payment problems (overcharges, charges for rides not taken), login/registration failures, and frequent bike availability and hardware issues (unlocks, QR codes, keypads). Map inaccuracies and missing stations further frustrate users, contributing to reliability concerns. Overall, billing and reliability are the main pain points, with occasional positive experiences when the system works smoothly.

### Pros

- Bikes are described as comfortable and easy to ride.
- The app is praised by at least one reviewer for accessibility and accurate information.
- Customer service is noted as responsive in at least one review.

### Cons

- Frequent payment issues including overcharges and charges for rides not taken.
- Login/registration problems including password reset failures and account lockouts.
- Bike availability and hardware reliability problems; many bikes not functional or unlocking issues.
- QR code and keypad failures preventing rentals.
- Map/location inaccuracies and missing bike locations.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id641497286)