# Cinépolis USA

> Entertainment

Canonical page: [https://chrome-stats.com/d/id636344060](https://chrome-stats.com/d/id636344060)

## Overview

- **ID:** `id636344060`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** INDY Cinema Group
- **Category:** Entertainment
- **Rating:** 4.50 / 5 (4,759 ratings)
- **Version:** 7.0.9
- **Last updated:** 2026-08-26
- **First published:** 2013-04-23
- **Size:** 6.59 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/cin%C3%A9polis-usa/id636344060)
- **Website:** [https://www.cinepolisusa.com/home](https://www.cinepolisusa.com/home)
- **Privacy policy:** [http://www.cinepolisusa.com/privacy-policy.aspx](http://www.cinepolisusa.com/privacy-policy.aspx)

## Description

Cinépolis USA's mobile app update delivers a refreshed UI, streamlined checkout, and seating-first booking. Users can browse showtimes, watch trailers, and earn points through the Cinépolis Rewards loyalty program on purchases in the app.

Sign up to start collecting loyalty points on in-app purchases and enjoy easier access to cinema listings, rewards, and a smoother ticket-purchasing experience.

## Rankings

- #27,045 — Overall

## Review summary

Reviews largely criticize Cinepolis USA for reliability and usability issues. The most recurring problems are repeated logouts and inability to remember login, payment failures (Apple Pay and wallet support), and an embedded web interface that causes sluggish performance and makes navigation hard. Users also report tickets not appearing or being accessible within the app, and frequent crashes or glitches during ordering. A small number note that the app does display showtimes and can be viewed as a necessary tool, but overall experience is inconsistent.

### Pros

- Shows movies and showtimes.
- Perceived as a necessary app for the Cinepolis experience.

### Cons

- Frequent logout/login issues and credentials not remembered across sections.
- Payment problems: Apple Pay not working and wallet integration missing.
- Embedded web page inside the app causes bugs, lag, and unclickable elements.
- Inability to view or manage purchased tickets within the app; tickets not visible or savable; no easy access to QR codes.
- App crashes, glitches, and instability during use.

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- [Cinemapolis](https://chrome-stats.com/d/id1661510054)
- [CMX Cinemas](https://chrome-stats.com/d/id1556073550) — 4.80 / 5
- [Cinépolis Cinemas Indonesia](https://chrome-stats.com/d/id986733797) — 3.10 / 5
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- [Cines Unidos](https://chrome-stats.com/d/id6450429661) — 3.00 / 5
- [Cinema West](https://chrome-stats.com/d/id1054286784) — 1.40 / 5

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Source: [Chrome-Stats](https://chrome-stats.com/d/id636344060)