# 3Shape Communicate

> Lab/Dentist communication tool

Canonical page: [https://chrome-stats.com/d/id601368242](https://chrome-stats.com/d/id601368242)

## Overview

- **ID:** `id601368242`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** 3Shape
- **Category:** Utilities
- **Rating:** 3.80 / 5 (18 ratings)
- **Version:** 5.2.2
- **Last updated:** 2026-02-10
- **First published:** 2013-02-15
- **Size:** 126 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/3shape-communicate/id601368242)
- **Website:** [http://www.3shape.com](http://www.3shape.com/)
- **Privacy policy:** [https://www.3shape.com/en/privacy-policy](https://www.3shape.com/en/privacy-policy)

## Description

As a busy dentist or lab, getting access to your scans and designs on-the-go is important. With the Communicate App, you are not limited to your desktop or laptop and you can inspect your scans and designs no matter where you are - all the time!

Share 3D scans and designs, share images and comments, approve and reject scans and designs, control your work, save time and reduce remakes.

Disclaimer: Older devices might not be able to show bigger 3D models due to memory limitations.

Support: support@3shape.com
Feedback: mobile-feedback@3shape.com

## Rankings

- #281,298 — Overall

## Review summary

Across reviews, 3Shape Communicate is seen as a valuable tool when it runs smoothly, especially for collaborating with specialists and educating patients. However, recurring issues undermine it: frequent crashes (startup and multi-case), connectivity problems to labs and servers, and login friction without saved credentials. Some post-update bugs and occasional data display issues are also noted. The app has potential and positive sentiment when stable, but stability and reliability are the primary barriers to daily clinic use.

### Pros

- Generally positive app quality; multiple reviewers describe it as great/awesome when functioning.
- Usefulness for collaboration with specialists and patient education.
- Good performance on newer hardware (e.g., iPad Pro) according to users.

### Cons

- Frequent crashes and instability, including startup crashes and crashes when handling multiple cases.
- Connectivity issues: unable to connect to the app or to the lab.
- Login friction: re-entering password each time; desire for saved credentials and biometric login.
- Post-update instability and other reliability issues.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id601368242)