# The Asheville App

> Productivity

Canonical page: [https://chrome-stats.com/d/id599045777](https://chrome-stats.com/d/id599045777)

## Overview

- **ID:** `id599045777`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** ASHEVILLE, CITY OF
- **Category:** Productivity
- **Rating:** 2.40 / 5 (19 ratings)
- **Version:** 4.5.1
- **Last updated:** 2023-08-16
- **First published:** 2013-02-11
- **Size:** 29 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/the-asheville-app/id599045777)
- **Website:** [http://www.publicstuff.com](http://www.publicstuff.com/)
- **Privacy policy:** [http://www.publicstuff.com/privacy](http://www.publicstuff.com/privacy)

## Description

The Asheville App sends service requests (potholes, damaged sidewalks, streetlights needing repair, etc.) directly to your local government where it will be instantly routed to the correct administrator in the appropriate department. This means your service requests will be responded to quickly and efficiently, and you'll be notified the instant they are resolved!

## Rankings

- #331,710 — Overall

## Review summary

Users broadly view The Asheville App as a useful channel to report city problems and engage with local government, with many praising fast responses and overall potential. However, recurring issues include app instability (crashes, slow uploads), and tickets being marked complete without follow-up or resolution. Updates sometimes hinder usability. The app has strong potential but requires reliability improvements and more consistent city follow-through.

### Pros

- Useful for reporting city issues (potholes, leaks, etc.) to the city.
- Fast response after submitting issues.
- Facilitates strong citizen–government interaction and engagement.
- Shows potential for growth with more features (maps, payments, etc.).

### Cons

- Tickets are often closed as complete without real resolution or follow-up.
- App is frequently buggy or unstable: crashes, freezing, and media upload failures.
- Experience is inconsistent: some users see fast responses while others report no action or repeated issues.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id599045777)