# MyGCI

> Usage & Account Management

Canonical page: [https://chrome-stats.com/d/id593624419](https://chrome-stats.com/d/id593624419)

## Overview

- **ID:** `id593624419`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** GCI Communication Corp
- **Category:** Utilities
- **Rating:** 1.70 / 5 (185 ratings)
- **Version:** 3.8.4
- **Last updated:** 2025-12-17
- **First published:** 2013-01-25
- **Size:** 33 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/mygci/id593624419)
- **Website:** [http://www.gci.com/](http://www.gci.com/)
- **Privacy policy:** [https://www.gci.com/privacy-policy](https://www.gci.com/privacy-policy)

## Description

MyGCI combines eBill, Usage Viewer, and account management into one place with a single login for all residential accounts. It enables you to view internet and mobile data usage, buy extra data, pay bills, set autopay, and upgrade select TV and internet plans, including adding premium channels, all within the refreshed MyGCI experience.

This extension provides a streamlined, secure way to manage services, monitor usage, make payments, and customize your plan from anywhere, delivering a cohesive experience across devices.

## Rankings

- #156,280 — Overall

## Review summary

Most reviews show the MyGCI iOS app is unreliable and frustrating. The top issues are persistent login problems and endless loading wheels, and widespread payment flow glitches that block completing purchases or autopay setup. Users report UI/UX problems like buttons hidden behind frames and banners covering essential controls, making bill payment and data-purchase actions difficult or impossible. The app also crashes on iPad and sometimes on iPhone, and customer support for app issues is slow or offshore. While payments can work when the app finally loads, the overall experience is inconsistent and often requires calling or using the website.

### Pros

- Allows bill payments through the app when it loads.
- Offers an in-app channel for billing/account tasks (convenience compared to calling).
- Some users report it can work for payments, providing a faster option when functional.

### Cons

- Persistent login failures and endless loading (wheel of death).
- UI/UX bugs that block payment actions (buttons hidden by frames, bottom banners covering save/confirm).
- Billing/invoices and data usage screens frequently fail to load or update.
- App instability across devices (crashes or not loading on iPad, inconsistent behavior on iPhone).
- Slow or offshore customer support when issues arise.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id593624419)