# Doctor On Demand

> Online doctor visits, 24/7

Canonical page: [https://chrome-stats.com/d/id591981144](https://chrome-stats.com/d/id591981144)

## Overview

- **ID:** `id591981144`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Doctor On Demand, Inc
- **Category:** Medical
- **Rating:** 4.90 / 5 (178,385 ratings)
- **Version:** 2026.37.1
- **Last updated:** 2026-09-09
- **First published:** 2013-10-01
- **Size:** 297 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/doctor-on-demand/id591981144)
- **Website:** [https://doctorondemand.com/](https://doctorondemand.com/)
- **Privacy policy:** [https://www.doctorondemand.com/privacy-policies/site-privacy-policy](https://www.doctorondemand.com/privacy-policies/site-privacy-policy)

## Description

Doctor On Demand by Included Health offers 24/7 access to board-certified doctors, licensed therapists, and psychiatrists via secure video visits from your phone, tablet, or computer. When you're feeling sick, need a note for work or school, or want help with a prescription, you can get quality telehealth anytime, anywhere—with or without insurance.

How it works: download the free app, create an account, and choose the first available provider or schedule a visit. You’ll receive personalized care, prescriptions, and treatment plans online, with transparent pricing and HIPAA-compliant privacy.

## Rankings

- #2,206 — Overall

## Review summary

Users mainly praise Doctor On Demand for fast, convenient access to providers and clear pricing. The top downsides are recurring technical and scheduling issues, poor or slow customer support, and telehealth not fitting every medical need. Some reviews also flag concerns about prescription policies and pricing. Overall, when functioning smoothly, users view the service as reliable and high-quality, but reliability and support gaps are common negatives.

### Pros

- Fast, easy access to healthcare professionals with short wait times and on-time starts.
- The app is easy to use and provides a convenient at-home telehealth experience.
- High-quality, thorough, and compassionate providers who listen.
- Transparent pricing with clear costs and the possibility of $0 visits; prescriptions sent to local pharmacies.

### Cons

- Frequent technical issues: app loading problems, scheduling errors, and inability to schedule in a timely manner.
- Poor care-team communication and slow or unhelpful support responses, often relying on automated replies.
- Not all health concerns are suitable for telehealth; some situations still require in-person testing.
- Billing/policy concerns around recurring prescriptions and perceived pricing practices.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id591981144)