# Zalando – Online fashion

> Shop clothes, shoes & beauty

Canonical page: [https://chrome-stats.com/d/id585629514](https://chrome-stats.com/d/id585629514)

## Overview

- **ID:** `id585629514`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Zalando SE
- **Category:** Shopping
- **Rating:** 4.80 / 5 (11,067 ratings)
- **Version:** 26.17.0
- **Last updated:** 2026-09-09
- **First published:** 2022-05-24
- **Size:** 512 MB
- **Data as of:** 2026-09-22
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/zalando-online-fashion/id585629514)
- **Website:** [https://www.zalando.co.uk/zalando-apps/](https://www.zalando.co.uk/zalando-apps/)
- **Privacy policy:** [https://www.zalando.co.uk/zalando-privacy-policy/](https://www.zalando.co.uk/zalando-privacy-policy/)

## Description

Zalando – Online fashion is your go-to app for fashion and lifestyle brands, 11,000+ items, inspiration, and a smooth, stress-free shopping experience. Follow creators and brands, curate outfit boards, discover trends with Trend Spotter across Europe, and tune into live videos for tips you can add to your bag.

Get personalised recommendations, sizing guidance, a virtual fitting room, AI-powered Zalando Assistant, preloved fashion options, and wishlist alerts so you never miss a deal or restock.

## Rankings

- #16,578 — Overall
- #31 — size
- #40 — aliexpress
- #42 — ali express
- #76 — secondhand

## Review summary

Reviews show Zalando’s iOS app is easy to use and offers a broad, discounted product selection with accurate listings. However, core issues overshadow the positives: customer service and refunds frequently fail; language options are limited or hard to switch to English; the search yields many unavailable items; delivery and returns can be problematic, including wrong sizes and 'return to sender' problems; and account access issues such as delayed verification codes and locked accounts are common. Overall, the app works for bargain shoppers but reliability and support are inconsistent.

### Pros

- Easy-to-use app interface.
- Broad product selection with frequent discounts across affordable and premium brands.
- Product listings generally match what’s shown on the site.

### Cons

- Poor customer service and refund handling.
- Limited or locked language options; difficulty switching to English.
- Search results show many unavailable items, making discovery inefficient.
- Delivery/returns issues including wrong sizes and 'return to sender' problems.
- Account access problems after login (delayed verification codes and locked accounts).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id585629514)