# PrimeFlex Mobile

> Medical

Canonical page: [https://chrome-stats.com/d/id583267793](https://chrome-stats.com/d/id583267793)

## Overview

- **ID:** `id583267793`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** PRIMEPAY, LLC
- **Category:** Medical
- **Rating:** 3.00 / 5 (113 ratings)
- **Version:** 23.08.00
- **Last updated:** 2023-08-14
- **First published:** 2012-12-13
- **Size:** 26 MB
- **Data as of:** 2026-09-07
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/primeflex-mobile/id583267793)
- **Privacy policy:** [https://primepay.wealthcareportal.com/Page/PrivacyPolicy](https://primepay.wealthcareportal.com/Page/PrivacyPolicy)

## Description

PrimeFlex Mobile provides a single access point for participants to manage consumer-driven healthcare and other tax-favored benefit accounts. The app lets you view detailed account information on the go, including balances and activity, recent communications, and more.

From within the mobile app you can contact PrimeFlex directly, receive important updates, and stay informed about your benefits.

## Rankings

- #151,567 — Overall

## Review summary

Users like PrimeFlex Mobile for easy, on-the-go receipt uploads and balance checks, plus mobile claim submissions. Recurrent issues include hard-to-find claim submission, frequent crashes/login problems, and missing features (PDF uploads, viewing claim status) along with WEX compatibility delays.

### Pros

- Easy to use and intuitive overall navigation
- Receipt upload from the phone is quick and easy
- Balance/remaining funds can be checked on the go
- Submit claims via mobile (no fax) and track updates
- New app improved claim submissions and overall usability

### Cons

- Difficult to locate the claim submission tab; overall navigation is not intuitive
- Frequent crashes and bugs; issues with saving attachments and photos
- Login/authentication problems (cannot log in, timeouts, password issues)
- Missing features and limitations (PDF EOB uploads missing, can’t view submitted claims, compatibility with WEX/updates)

## Similar extensions and apps

- [FlexFacts Participant Mobile](https://chrome-stats.com/d/id694045394) — 4.70 / 5
- [Diversified Group My Flex](https://chrome-stats.com/d/id1020521270) — 4.50 / 5
- [CareFlex Mobile](https://chrome-stats.com/d/id847184950) — 4.50 / 5
- [CPNFLEX](https://chrome-stats.com/d/id1531154063) — 1.90 / 5
- [Med-Pay Flex Mobile](https://chrome-stats.com/d/id1296912539)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id583267793)