# DrChrono OnPatient Portal

> PHR - Personal Health Record

Canonical page: [https://chrome-stats.com/d/id577198251](https://chrome-stats.com/d/id577198251)

## Overview

- **ID:** `id577198251`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** drchrono Inc
- **Category:** Health & Fitness
- **Rating:** 1.70 / 5 (124 ratings)
- **Version:** 3.1.6
- **Last updated:** 2025-10-01
- **First published:** 2012-12-10
- **Size:** 93 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/drchrono-onpatient-portal/id577198251)
- **Website:** [https://onpatient.com](https://onpatient.com/)
- **Privacy policy:** [https://onpatient.com/privacy/](https://onpatient.com/privacy/)

## Description

DrChrono OnPatient Portal brings your Personal Health Record to your iPhone and iPad. Schedule appointments, start video visits, and securely message your doctor from your device. Access medications, allergies, and medical information in one place, making care coordination easier. 

In addition, it integrates with Apple's Health app to share Health data with your doctor, including a 30-day wellness summary, and lets you import/share health records for seamless updates to your care team.

## Rankings

- #181,159 — Overall

## Review summary

Most reviews identify DrChrono OnPatient Portal as a tool intended for patient–doctor messaging and appointment verification, but it is plagued by (1) messaging problems (inbox loading, unread counts not clearing, cross‑platform syncing), (2) login/password bugs, (3) lack of effective support, and (4) a cumbersome UI with scheduling and data‑sync issues across app and web.

### Pros

- Centralized patient–doctor messaging through the portal.
- App is designed for patient communications with physicians.
- Allows appointment verification/reminders via the portal.
- Mobile access consolidates messaging and appointment details in one place.
- Useful for basic doctor–patient communications as intended by the app.

### Cons

- Inbox shows blank or messages do not display despite a badge.
- Unread message counts persist or can't be cleared even after reading.
- Login/authentication bugs and password issues (cannot log in, password resets failing, typing not visible).
- Poor or non-existent customer support; fixes often require office/vendor intervention.
- Clunky UX with painful scheduling, data syncing issues, and inconsistent data between app and web portals.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id577198251)