# First Bus

> Bus Times App, Buy mTickets

Canonical page: [https://chrome-stats.com/d/id566586379](https://chrome-stats.com/d/id566586379)

## Overview

- **ID:** `id566586379`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** FirstGroup Plc
- **Category:** Travel
- **Rating:** 4.70 / 5 (2,179 ratings)
- **Version:** 7.1.1
- **Last updated:** 2026-09-17
- **First published:** 2012-10-11
- **Size:** 154 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/first-bus/id566586379)
- **Website:** [https://www.firstbus.co.uk/](https://www.firstbus.co.uk/)
- **Privacy policy:** [https://www.firstbus.co.uk/privacy-policy](https://www.firstbus.co.uk/privacy-policy)

## Description

**Plan journeys**, **track your bus in real time** on an interactive map, and **buy mobile tickets** securely with First Bus. Save favourite stops and locations, manage payments, and tailor the experience with region and consent preferences from within the extension. 

From a **live departure board** and **ticket gifting** to easy **activation** of tickets and quick access to help, First Bus keeps you in control whether you're commuting, exploring, or traveling occasionally—right from your browser.

## Rankings

- #38,776 — Overall
- #44 — embed

## Review summary

Overall, users repeatedly complain that First Bus often delivers unreliable schedules and route data, with buses arriving and stopping information lagging or incorrect. The app’s UI is cluttered and difficult to navigate, making it hard to track progress or find the right stops, with frequent map icon confusion. Service changes and cancellations aren’t timely reflected, leaving outdated options visible. Payment and login flow is problematic, especially around international numbers and lost PayPal support. Stability issues—crashes, freezes, and backend errors—compound the frustration, though a minority find it convenient for quick timing and routes.

### Pros

- Easy to get bus times and see routes; convenient to use.
- Works across multiple cities and praised by travelers as one of the better transit apps they’ve used.
- Generally convenient for planning trips and following routes in some reviews.

### Cons

- Inaccurate or outdated bus times and route data leading to missed buses.
- Cluttered UI/UX and confusing navigation; hard to track progress or differentiate buses on the map.
- Service changes and cancellations not updated promptly; outdated options remain visible.
- Payment and login issues: removal of PayPal, mandatory card details, and international-number/login problems.
- Stability issues: app freezes/crashes, backend errors, and updates breaking features.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id566586379)