# Rotana Hotels

> Hotels, rewards and dining

Canonical page: [https://chrome-stats.com/d/id564201528](https://chrome-stats.com/d/id564201528)

## Overview

- **ID:** `id564201528`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Rotana Group
- **Category:** Travel
- **Rating:** 4.60 / 5 (214 ratings)
- **Version:** 4.1.8
- **Last updated:** 2026-07-16
- **First published:** 2012-10-02
- **Size:** 153 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/rotana-hotels/id564201528)
- **Privacy policy:** [https://www.rotana.com/privacypolicy](https://www.rotana.com/privacypolicy)

## Description

Experience the Rotana Hotels Chrome extension, designed for Rotana Discovery members. It brings personalised convenience with online check-in, pre-arrival arrangements, direct concierge requests, and total account control to manage your profile, track points, and unlock member-only offers across 100+ hotels and 6 brands.

Rewards & discovery at your fingertips: earn and redeem Rotana Rewards points instantly across hotel services, secure dining reservations in seconds, and enjoy point-and-cash flexibility to maximize value on stays.

## Rankings

- #102,083 — Overall

## Review summary

Overall, guests praise Rotana hotels for excellent service and quality dining, with the loyalty program seen as a key perk and several reviews highlighting a positive app/brand experience. However, the Rotana app shows recurring usability and reliability problems: slow performance, outdated design, navigation and booking friction (including viewing current bookings and points), and occasional crashes during tasks like guest requests. Fixing these would align the app with the strong hotel experience.

### Pros

- Excellent service and staff across Rotana hotels.
- High-quality hotels with great food.
- Loyalty program is a strong draw for repeat visits.
- App and brand are generally perceived positively by many guests.

### Cons

- Booking/navigation issues in the app, including difficulty navigating, locating current bookings, and points redemption.
- Poor app performance and outdated design: slow loading and non-intuitive UI.
- Stability issues: occasional crashes when performing tasks like guest requests.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id564201528)