# My Vodafone Albania

> Utilities

Canonical page: [https://chrome-stats.com/d/id562221028](https://chrome-stats.com/d/id562221028)

## Overview

- **ID:** `id562221028`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Vodafone Albania SH.A.
- **Category:** Utilities
- **Rating:** 4.60 / 5 (1,205 ratings)
- **Version:** 8.9.0
- **Last updated:** 2026-08-27
- **First published:** 2012-10-11
- **Size:** 245 MB
- **Data as of:** 2026-09-26
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/my-vodafone-albania/id562221028)
- **Website:** [https://vodafone.al](https://vodafone.al/)
- **Privacy policy:** [https://www.vodafone.al/informacion-ligjor/privacy-portal/privatesia-e-produkteve/](https://www.vodafone.al/informacion-ligjor/privacy-portal/privatesia-e-produkteve/)

## Description

My Vodafone Albania is a free app that puts Vodafone account management in one place. Available in Albanian and English, it lets prepaid, postpaid, NEXT, and broadband/TV customers monitor usage in real time, manage plans, top up, pay bills, and access Shake and My Weekend offers.

Additional features include buying bundles, roaming add-ons, paying Tirana Parking, sharing GB/minutes/SMS, and getting help from TOBi. The app is free to use and can be accessed even without active internet; registration is quick and works across devices.

## Rankings

- #51,115 — Overall

## Review summary

Recurring issues across reviews center on payment processing failures and card payments not working, login/authentication hassles, app reliability and performance problems, device compatibility concerns, and unresponsive customer support. While some users find the app helpful for utilities, the overall experience is hindered by these persistent problems.

### Pros

- Helps manage utilities and bill payments.
- Described as easy to use / convenient by some users.
- Considered a well-made, essential app by several users.

### Cons

- Payment processing failures and card payment issues (foreign and local cards) and payments not reflecting.
- Login and account access problems (re-entering credentials, password reset failures).
- Poor device compatibility / not optimized for newer iPhones and iPads, with cross-device issues.
- App reliability and performance problems (not opening, long refresh times, data not updating, needs internet).
- Customer support unresponsive or hard to reach.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id562221028)