# zTrip

> Black Car and Taxi Service

Canonical page: [https://chrome-stats.com/d/id559861547](https://chrome-stats.com/d/id559861547)

## Overview

- **ID:** `id559861547`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** zTrip INC
- **Category:** Travel
- **Rating:** 1.90 / 5 (443 ratings)
- **Version:** 38.1.10
- **Last updated:** 2026-06-02
- **First published:** 2012-09-28
- **Size:** 199 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/ztrip/id559861547)
- **Website:** [http://ztrip.com](http://ztrip.com/)
- **Privacy policy:** [http://ztrip.com](http://ztrip.com/)

## Description

zTrip is a hybrid between rideshare and taxi designed for safer, more predictable transportation.

It offers no surge pricing, advance booking, the ability to pick your driver, ADA wheelchair service, branded vehicles, verified drivers, free cancellations, and split payments.

Join hundreds of thousands of riders and drivers nationwide who rely on zTrip for consistent transportation. Book in advance or on the go, with 24/7 live support and safety assurances. By downloading the app, you consent to push notifications and language settings.

## Rankings

- #108,345 — Overall

## Review summary

The reviews show pervasive reliability and cost problems. Recurring issues include long waits or no-shows, price discrepancies/overcharges, and multiple app/login problems. Customers also report poor, rude support and occasional dishonest driver behavior. A minority note previously positive experiences or that the app is easy to use, but overall sentiment is negative due to inconsistent service and higher costs than alternatives.

### Pros

- App described as easy to use (mentioned in at least one review)
- Some users reported prior positive experiences in certain locations (e.g., Albuquerque) before recent issues

### Cons

- Long wait times and drivers canceling or not arriving for rides
- Frequent price discrepancies and overcharging, including fares higher than quoted and unexpected fees
- Account creation and login issues, such as being unable to input phone numbers or sign in
- Poor customer service and rude responses from support
- Reliability issues with drivers and service quality (detours, not following app, or suspected scams)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id559861547)