# My DPI

> Utilities

Canonical page: [https://chrome-stats.com/d/id557229311](https://chrome-stats.com/d/id557229311)

## Overview

- **ID:** `id557229311`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Diverse Power Incorporated
- **Category:** Utilities
- **Rating:** 1.80 / 5 (30 ratings)
- **Version:** 1.697.0039
- **Last updated:** 2025-10-28
- **First published:** 2012-10-05
- **Size:** 174 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/my-dpi/id557229311)
- **Privacy policy:** [https://bill.diversepower.com/privacy-policy.html](https://bill.diversepower.com/privacy-policy.html)

## Description

Our Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and your account balance, make payments and find payment locations, schedule alerts and reminders, receive push notifications and view and report outages. Nearly everything you can do from our "Customer Portal" can now be handled instantly whether you're at home, at work, or on the go.

## Rankings

- #310,424 — Overall

## Review summary

User reviews for My DPI on Apple devices show the app is largely unreliable. The most recurring issues are startup failures or non-loading on newer iPhones/iPads, and widespread login problems such as passwords disappearing, empty password errors, mandatory full account numbers, and inconsistent character validation between mobile and web. Additional complaints include a facial recognition crash and general UI usability issues. Overall, the app lacks stability and device compatibility, with little apparent responsiveness from developers.

### Cons

- App won’t load or crashes on startup and is not functioning on iPhone 14/iPad (compatibility issue with latest devices).
- Login and password handling issues across the app (passwords disappear or are cleared, empty password errors, requirements to enter full account number, and special character handling; login can fail while web login works).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id557229311)