# 华住会

> 成就美好旅程

Canonical page: [https://chrome-stats.com/d/id556808349](https://chrome-stats.com/d/id556808349)

## Overview

- **ID:** `id556808349`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** China Lodging Group Co., Ltd.
- **Category:** Travel
- **Rating:** 4.80 / 5 (2,338 ratings)
- **Version:** 9.47.2
- **Last updated:** 2026-09-16
- **First published:** 2013-04-01
- **Size:** 223 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/%E5%8D%8E%E4%BD%8F%E4%BC%9A/id556808349)
- **Website:** [http://app.huazhu.com](http://app.huazhu.com/)
- **Privacy policy:** [https://cdn.huazhu.com/hzapp-memberfe/#/protodoc?code=PrivacyTermsMain](https://cdn.huazhu.com/hzapp-memberfe/#/protodoc?code=PrivacyTermsMain)

## Description

**华住会**是华住集团旗下的官方酒店预订平台，为全球会员提供覆盖商务、休闲、度假等场景的住宿服务。平台汇聚汉庭、海友、全季、桔子、星程、漫心、花间堂、施柏阁等30多个酒店品牌，覆盖全球21个国家及13,000多家酒店，满足从经济型到奢华型的多元住宿需求。

用户可享受官方直销价及符合条件的“贵即赔”价格保障，并使用个性化搜索、在线选房、在线升房、自助入住、高速Wi-Fi、发票预约等智慧服务。企业用户还可通过“企业号”管理出差申请、审批、差标、统一支付与结算，打造更高效的商旅预订体验。

## Rankings

- #37,137 — Overall
- #81 — group

## Review summary

Reviews consistently praise 华住会 for clean, comfortable rooms and friendly, dependable staff, with a familiar, reliable brand experience. The mobile app is valued for better prices and easy booking, and locations with nearby dining are appreciated. However, several reviews flag app usability issues, including confusing navigation and difficult account linking, plus friction around loyalty rewards and support. Overall, cleanliness and service are strong positives, balanced by some app usability frustrations.

### Pros

- Rooms are consistently clean and hygienic.
- Staff are friendly, polite, and provide attentive service.
- Rooms are comfortable with good amenities (e.g., washer/dryer) and feel familiar across the chain.
- The mobile app offers better prices/discounts and convenient booking.
- The brand network provides a reliable, familiar experience with convenient locations and nearby dining/attractions.

### Cons

- App navigation/UI is confusing, with membership features hard to find and accounts difficult to link.
- Loyalty rewards redemption is clunky and customer service for rewards is hard to reach.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id556808349)