# Platinum App

> Lifestyle

Canonical page: [https://chrome-stats.com/d/id556728718](https://chrome-stats.com/d/id556728718)

## Overview

- **ID:** `id556728718`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Hunter Douglas
- **Category:** Lifestyle
- **Rating:** 1.50 / 5 (45 ratings)
- **Version:** 2.0.12
- **Last updated:** 2018-02-20
- **First published:** 2012-09-18
- **Size:** 124 MB
- **Data as of:** 2026-09-20
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/platinum-app/id556728718)

## Description

Create the perfect mood in your home using the Platinum™ App from Hunter Douglas. Use your Apple® mobile devices to easily control Hunter Douglas motorized window fashions.  Far more than a just a remote, the Platinum™ App enables users to preset and reset the precise position of multiple motorized window coverings for optimal privacy, security, energy management and mood. Moreover, customized slider bars for each Hunter Douglas motorized window covering make programming slide-to-set simple. 

•Move your motorized shades individually, by room, or throughout the home any time of the day.  
•Use the app’s built-in timer feature and set your motorized shades to open or close… day or night… all week long.
•Precisely control the natural light in every room through the use of Scenes, Room controls, and timed events.  Tilt vanes open to greet the day or close your shades at night for privacy and security.  
•For more information about the Platinum App and motorized window fashions from Hunter Douglas, visit a Hunter Douglas dealer in your area.

## Rankings

- #282,243 — Overall

## Review summary

Feedback on the Platinum App is largely negative: chronic reliability problems, sparse ongoing updates, and a sense of abandonment toward Platinum users. Scheduling and remote-access options are limited and often unreliable, while some users report brief periods of good performance after updates or setup guidance. A few reviews note that updates can restore function, but overall the app remains buggy, with hardware-bridging issues and a preference seen for the PowerView ecosystem.

### Pros

- Updates have, for some users, restored functionality and improved stability.
- The app can manage multiple shades across rooms with preset positions when set up correctly.
- With setup guidance and support, some users report reliable operation.

### Cons

- Reliability and stability are inconsistent; the app often fails, loses memory of settings, or requires frequent resets.
- Hunter Douglas appears to have abandoned the Platinum line, offering few updates and limited support compared to newer PowerView products.
- Automation and scheduling are limited (only eight shades; sunrise/sunset adjustments are unreliable) and may require integration with other systems.
- No remote access from outside the local network; requires being on the same Wi-Fi and lacks IFTTT/Harmony integration.
- Bridge/hardware issues and connectivity struggles (pairing failures, blinking LEDs, need for repeaters) hamper reliable operation.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id556728718)