# SimpliSafe Home Security App

> Lifestyle

Canonical page: [https://chrome-stats.com/d/id555798051](https://chrome-stats.com/d/id555798051)

## Overview

- **ID:** `id555798051`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** SimpliSafe Inc
- **Category:** Lifestyle
- **Rating:** 4.80 / 5 (323,241 ratings)
- **Version:** 2400.6.0
- **Last updated:** 2026-09-15
- **First published:** 2012-09-14
- **Size:** 374 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/simplisafe-home-security-app/id555798051)
- **Website:** [http://simplisafe.com](http://simplisafe.com/)
- **Privacy policy:** [http://simplisafe.com/privacy-policy](http://simplisafe.com/privacy-policy)

## Description

The SimpliSafe Home Security App lets you manage your SimpliSafe system from anywhere. Arm and disarm, view an up-to-the-minute timeline, and receive instant alerts.

If you have a SimpliSafe camera, you can watch and capture live video directly in the app, enabling real-time home monitoring from your iPhone or iPad.

## Rankings

- #1,313 — Overall
- #28 — security
- #71 — safe

## Review summary

Users praise easy setup, clean design, and basic near-range security when the system works. However, the dominant feedback centers on reliability issues: frequent connectivity drops and missed alerts; camera range and battery life problems; ongoing app instability; billing frustrations around subscriptions and downgrades; and inconsistent customer support. Overall, the app is easy to use but reliability and pricing practices significantly limit its value.

### Pros

- Solid, well-designed system with easy setup and a clean app.
- When functioning, it provides basic near-range security with straightforward control.
- The app is easy to use and has been appreciated by long-time users.

### Cons

- Frequent connectivity and reliability issues: devices disconnect, Wi‑Fi drops, and alerts can be delayed or missed.
- Cameras have limited range (about 30 feet) and batteries require frequent recharging, reducing usefulness for perimeter coverage.
- App instability and usability problems persist: perpetual spinning/loading, logouts after updates, and portrait-mode only on iPad.
- Billing and subscription frustrations: difficulty downgrading online, ongoing charges, and features sometimes disappear if you stop paying.
- Customer support appears inconsistent, with reports of slow responses and unhelpful assistance.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id555798051)