# Turo — Better car rental

> Car rental reinvented

Canonical page: [https://chrome-stats.com/d/id555063314](https://chrome-stats.com/d/id555063314)

## Overview

- **ID:** `id555063314`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Turo Inc.
- **Category:** Travel
- **Rating:** 4.90 / 5 (844,012 ratings)
- **Version:** 26.38.0
- **Last updated:** 2026-09-21
- **First published:** 2012-09-01
- **Size:** 203 MB
- **Data as of:** 2026-09-26
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/turo-better-car-rental/id555063314)
- **Website:** [https://turo.com/](https://turo.com/)
- **Privacy policy:** [https://turo.com/policies/privacy](https://turo.com/policies/privacy)

## Description

**Turo** is a peer-to-peer car rental marketplace that lets travelers book the exact vehicle they want from local hosts, without traditional rental counters or “or similar” substitutions. Choose from everyday cars, luxury vehicles, EVs, 4x4s, vans, and more across the US, UK, Canada, Australia, and France.

Enjoy flexible booking, delivery to airports, hotels, or your doorstep, trip extensions, customer support, roadside assistance, and reviews from other guests. Car owners can also list one or more vehicles, manage pricing and availability, and earn income through Turo’s car-sharing platform with protection options available.

## Rankings

- #472 — Overall

## Review summary

Users praise Turo for its ease of use, flexibility, potential cost savings, seamless pickups/returns, and strong host communication. However, repeated concerns focus on the insurance/claims process (confusing rules, disputes, slow refunds) and inconsistent customer service. Some reviews also note pricing perceptions and occasional host/shared availability issues. Overall, the app is valued for convenience and choice, but progress is needed in claims handling and support to boost trust and reliability.

### Pros

- Easy-to-use app with quick car search and booking flow
- Flexible vehicle options and rental durations (swap cars, days to weeks)
- Clear cost savings and value versus owning a car or traditional rentals
- Seamless pickup/return and smooth overall experience
- Reliable hosts with proactive communication and good host interactions

### Cons

- Insurance/claims process is confusing or inconsistently handled, leading to disputed damages and slow refunds
- Customer service is inconsistent and can be difficult to get clear, timely support or explanations

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Source: [Chrome-Stats](https://chrome-stats.com/d/id555063314)