# 99: Rides, Food, Pay

> Travel

Canonical page: [https://chrome-stats.com/d/id553663691](https://chrome-stats.com/d/id553663691)

## Overview

- **ID:** `id553663691`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** 99 TECNOLOGIA LTDA
- **Category:** Travel
- **Rating:** 4.70 / 5 (16,637 ratings)
- **Version:** 6.64.5
- **Last updated:** 2026-09-17
- **First published:** 2012-08-21
- **Size:** 385 MB
- **Data as of:** 2026-09-23
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/99-rides-food-pay/id553663691)
- **Website:** [https://99app.com/passageiro/](https://99app.com/passageiro/)
- **Privacy policy:** [https://99app.com/legal/privacidade/](https://99app.com/legal/privacidade/)

## Description

99: Rides, Food, Pay is an all-in-one app that combines rides (99Pop, 99Moto, 99Plus, 99electric-Pro, 99Taxi), deliveries (99Entrega, 99Food), and payments (99Pay) into a single experience, with 24/7 support, driver safety checks, and Clube99 discounts.

99Pay is 99’s digital account inside the app. It grows your money up to 110% of the CDI rate every day—even on weekends and holidays—while letting you make Pix transfers, pay bills, recharge your phone, earn cashback on rides, and even apply for personal loans. Safety, value, and convenience define every ride, delivery, and payment.

## Rankings

- #13,094 — Overall
- #51 — will
- #61 — popup

## Review summary

Across multiple reviews, users report serious concerns with 99: Rides, Food, Pay. The most frequent issues are payment problems—drivers demanding cash, disputed charges, and wallet limitations; unreliable automatic card charging. Riders also cite low driver availability and long waits or drivers not arriving, causing cancellations. Customer support is described as unresponsive, with refunds denied or hard to obtain and account access problems. Pricing fairness is questioned due to perceived overpricing and surges. Other recurring complaints include account/wallet restrictions, app usability glitches, and safety trust concerns. Overall, experiences are largely negative.

### Cons

- Payment problems and fraud risk: drivers demanding cash, disputed charges, and wallet/99pay limitations.
- Poor ride availability and long wait times; drivers not accepting rides or not arriving, leading to cancellations.
- Weak customer support and refunds: unresponsive support, refunds denied, and login/verification issues.
- Pricing fairness concerns: perceived overpricing, surges, and fare increases compared with competitors.
- Account and wallet restrictions: foreign travel blocks, transfer limits, and difficulty deleting or accessing accounts.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id553663691)