# Portal Pacjenta LUX MED

> Medical

Canonical page: [https://chrome-stats.com/d/id552592684](https://chrome-stats.com/d/id552592684)

## Overview

- **ID:** `id552592684`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** LUX MED Sp. z o.o.
- **Category:** Medical
- **Rating:** 2.50 / 5 (24 ratings)
- **Version:** 5.11.0
- **Last updated:** 2026-09-10
- **First published:** 2012-09-06
- **Size:** 75 MB
- **Data as of:** 2026-09-25
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/portal-pacjenta-lux-med/id552592684)
- **Website:** [http://www.luxmed.pl](http://www.luxmed.pl/)
- **Privacy policy:** [https://www.luxmed.pl/dla-pacjentow/o-nas/polityka-prywatnosci-1/polityka-prywatnosci-.html](https://www.luxmed.pl/dla-pacjentow/o-nas/polityka-prywatnosci-1/polityka-prywatnosci-.html)

## Description

Main features  
• booking your treatment online
• online consultantion via chat (doctors, nurses and midwifes available) 
• access to your treatment history (previous visits and test results)
• use online chat to get a referral for research
• renewing drug prescription online (when medical consultation is not required)
• check your referrals and book visits using them

Important: 
We care about the security of your data. It is mandatory to sign the "Regulations for the provision of electronic services" in one of LUX MED medical center's to get full access to your account. 
Downloading and using the application may involve standard data charges, according to the operator's tariff.
Making calls to the LUX MED helpline through the application is associated with standard charges for telephone calls, in accordance with the contract concluded for mobile telephony services.

Additional information:
Medical specialists have access to the patient's medical records, they can commission research or issue referrals.
Remember that the basic account gives access only to the limited functionality of the Portal.

## Rankings

- #295,260 — Overall

## Review summary

Users often find the app convenient when it works and some express liking it or preferring it over the web. However, repeated issues across reviews include poor English localization, stability problems with white screens and maintenance messages, unreliable scheduling with no clear appointment availability, and missing features such as calendar integration and access to test results. Improvements in stability, translation coverage, scheduling reliability, and result access would significantly improve the experience.

### Pros

- Convenient and preferred when the app is functioning, vs using the website
- Users express positive sentiment, saying they like or find it a nice app
- In some cases, the app is seen as an improvement over the web version and replaces it

### Cons

- Poor English translation/localization; limited or missing translations in critical sections
- Frequent reliability issues: white screens, crashes, and 'maintenance in progress' messages limiting usability
- Unreliable scheduling: no available appointments for months and difficulty scheduling
- Missing features: calendar synchronization with device and easy access to test results (download/print)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id552592684)
