# UrbanSitter: Find Child Care

> Babysitters, Nannies & More

Canonical page: [https://chrome-stats.com/d/id548126716](https://chrome-stats.com/d/id548126716)

## Overview

- **ID:** `id548126716`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** UrbanSitter, Inc.
- **Category:** Lifestyle
- **Rating:** 4.80 / 5 (15,333 ratings)
- **Version:** 14.10.1
- **Last updated:** 2026-09-04
- **First published:** 2012-08-04
- **Size:** 187 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/urbansitter-find-child-care/id548126716)
- **Website:** [https://www.urbansitter.com](https://www.urbansitter.com/)
- **Privacy policy:** [https://www.urbansitter.com/public/privacy-policy](https://www.urbansitter.com/public/privacy-policy)

## Description

UrbanSitter helps families discover safe, nearby caregiving with real-world insights. See sitters your neighbors choose, read candid parent reviews, and rely on annual background checks and trust-and-safety oversight.

From date nights to after-school pickups, full-time nanny roles, pet care, and household help, UrbanSitter covers a wide range of needs. Describe your care, compare rates and experience, and book and pay all in one place—plus families verify their identity to book.

## Rankings

- #13,564 — Overall
- #20 — child
- #48 — finder

## Review summary

Users report a pattern of billing disputes, unresponsive support, and limited opportunities in many markets. While some positives exist, the most mentioned issues center on auto-renew charges and refunds, customer service, job scarcity, login/account problems, and trust concerns.

### Pros

- Some users report quick, reliable sitter matches when the app works.
- The membership provides access to a network of caregivers and background checks as part of the platform.
- The app is perceived to offer a range of babysitting options in at least some markets.

### Cons

- Frequent auto-renew billing charges and difficult refunds with unclear policies.
- Poor customer support responsiveness and slow resolution of billing and account issues.
- Low job activity and limited demand in many markets, making paid membership seem not worth it.
- Login, cancellation, or account access problems (including accounts being hidden or banned) without clear explanations.
- Reports of scams or misrepresentation concerns on the platform.

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- [Babysitter - Find Help Nearby](https://chrome-stats.com/d/id6745571892)
- [Genzy Nanny](https://chrome-stats.com/d/id6760368881) — 5.00 / 5
- [EMERGENanny](https://chrome-stats.com/d/id6756041278) — 5.00 / 5
- [The Sitter Club](https://chrome-stats.com/d/id1636964904) — 5.00 / 5
- [Sitters Co.](https://chrome-stats.com/d/id6746798378)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id548126716)