# ZARA

> Shopping

Canonical page: [https://chrome-stats.com/d/id547951480](https://chrome-stats.com/d/id547951480)

## Overview

- **ID:** `id547951480`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Industria de Diseno Textil, S.A.
- **Category:** Shopping
- **Rating:** 4.80 / 5 (413,203 ratings)
- **Version:** 18.24.1
- **Last updated:** 2026-09-24
- **First published:** 2012-08-01
- **Size:** 236 MB
- **Data as of:** 2026-09-25
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/zara/id547951480)
- **Website:** [http://www.zara.com](http://www.zara.com/)
- **Privacy policy:** [https://static.zara.net/static//pdfs/US/privacy-policy/privacy-policy-en\_US-20170223.pdf](https://static.zara.net/static//pdfs/US/privacy-policy/privacy-policy-en_US-20170223.pdf)

## Description

Zara Chrome extension brings Zara's fashion universe to your browser: explore Women, Men, and Kids collections, including beauty, lingerie, and special releases for upcoming seasons in the app and online store.

Key features include Favorites to save items, order tracking with easy returns, a store locator, store mode for in-store shopping, and a Zara QR system to link online and in-store purchases and generate eReceipts.

## Rankings

- #1,031 — Overall
- #11 — sidebar
- #17 — shopping
- #26 — shop
- #28 — aliexpress
- #34 — ali express

## Review summary

User reviews show Zara's products are high-quality and on-trend, with positive sentiment on variety and design. However, the app experiences persistent usability and performance problems, including difficult navigation, slow load times, and frequent crashes. There are multiple reports of unreliable order handling, with cancellations and rude or unhelpful customer service, along with delivery issues such as late or lost packages. Some reviewers also raise serious concerns about discrimination. Overall, product quality is praised, but the shopping experience is frequently frustrating due to technical and service problems.

### Pros

- High quality, on-trend products.
- Wide design variety across categories (including kids' wear).
- Positive overall brand sentiment toward Zara and its products.

### Cons

- Cumbersome navigation and confusing app/website UX.
- Frequent glitches, crashes, and slow performance on the app and site.
- Unreliable order handling with cancellations and reports of rude or unhelpful customer service.
- Delivery issues including late or lost packages.
- Discrimination concerns (perceived racial profiling and discriminatory treatment).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id547951480)