# Airtel App: Recharge & Bank

> Bill Payment, Recharges, UPI

Canonical page: [https://chrome-stats.com/d/id543184334](https://chrome-stats.com/d/id543184334)

## Overview

- **ID:** `id543184334`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Bharti Airtel Ltd.
- **Category:** Lifestyle
- **Rating:** 4.20 / 5 (15,705 ratings)
- **Version:** 4.96.0
- **Last updated:** 2026-09-15
- **First published:** 2012-09-06
- **Size:** 156 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/airtel-app-recharge-bank/id543184334)
- **Website:** [http://www.airtel.in/airtel-thanks-app](http://www.airtel.in/airtel-thanks-app)
- **Privacy policy:** [http://www.airtel.in/forme/privacy-policy](http://www.airtel.in/forme/privacy-policy)

## Description

**Airtel App: Recharge & Bank** brings mobile recharges, bill payments, UPI transfers, Airtel Payments Bank and everyday account management together in one convenient app. Users can manage prepaid and postpaid plans, check data balances, pay electricity, water and gas bills, recharge DTH and FASTag, manage broadband, and track calls with Call Manager.

The app also provides access to Airtel 5G Plus, cashback offers, Airtel Insider rewards, OTT subscriptions, loans and other financial services for eligible users. Additional features include QR payments, automatic payments, Airtel Wallet transactions, fraud alerts, multiple account management and up to 2GB of free Airtel Cloud storage.

## Rankings

- #14,538 — Overall
- #7 — airtime
- #8 — feedback
- #52 — irctc

## Review summary

Users report major issues with Airtel App: reliability problems, poor live support, and eSIM/roaming failures, plus billing glitches and security concerns. Several reviews mention being kicked out or stuck in OTP-only login, while support chatbots fail to resolve issues. Repeated complaints about roaming, eSIM transfers, and deactivated services suggest a systemic service deficit; a few notes compare basic features but overall experience is marred by support gaps and account security concerns.

### Pros

- Core features to manage recharges, data usage, and bills in one place.
- Simple access to offers and rewards from the home screen.

### Cons

- App reliability and stability issues (crashes, getting kicked out, sign-in problems).
- Poor customer support experience with reliance on chatbots and no easy access to live agents.
- eSIM/roaming problems (failed transfers, roaming charges, OTP-related issues while abroad).
- Billing and payment problems (auto-pay disruptions, incorrect charges, delayed service restoration).
- Security and account control concerns (OTP-based login with no password, weak session management).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id543184334)