# Minneapolis 311

> Utilities

Canonical page: [https://chrome-stats.com/d/id542375735](https://chrome-stats.com/d/id542375735)

## Overview

- **ID:** `id542375735`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** City of Minneapolis
- **Category:** Utilities
- **Rating:** 4.20 / 5 (210 ratings)
- **Version:** 7.0.0
- **Last updated:** 2026-08-14
- **First published:** 2012-07-17
- **Size:** 147 MB
- **Data as of:** 2026-09-25
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/minneapolis-311/id542375735)
- **Website:** [http://www.minneapolismn.gov/311/index.htm](http://www.minneapolismn.gov/311/index.htm)
- **Privacy policy:** [https://legal.seeclickfix.com/mobile-privacy-policy/](https://legal.seeclickfix.com/mobile-privacy-policy/)

## Description

Minneapolis 311 is a mobile app for reporting city issues like potholes, broken streetlights, graffiti, and abandoned vehicles while you’re on the go. It uses GPS to pinpoint your location and lets you attach photos to your service requests. Reports are sent to the City’s 311 system and routed to the appropriate departments, with you able to follow progress from submission to resolution.

The app submits data to the City via SeeClickFix. Privacy for city services is governed by the City of Minneapolis privacy policy, and SeeClickFix terms of use govern data handling by the third-party service.

## Rankings

- #106,611 — Overall

## Review summary

The Minneapolis 311 app is valued for enabling residents to report non-emergency issues and for its ability to attach photos and map locations to reports, with occasional quick-action results. However, users repeatedly encounter technical problems (loading/submission errors, sign-in issues) and a cumbersome form. Several reviews also note the city’s slow or inconsistent responsiveness, which undermines trust in the app. Overall, the concept is appreciated, but reliability, maintenance, and timely follow-up are the main recurring pain points.

### Pros

- Enables citizens to report non-emergency issues to the city, promoting community involvement.
- When reports are submitted with photos and location data, staff can better understand and address the issue.
- In some cases, submitted reports have resulted in quick on-the-ground action (e.g., repairs within a day).

### Cons

- Frequent loading/submission failures: the app won\\'t load, cannot load categories, or shows connection errors requiring reinstalls.
- Sign-in/registration problems block first use (unable to register or sign in).
- The submission form is cumbersome with redundant fields and too many required inputs.
- Perceived lack of city responsiveness: reports are ignored or not followed up, making the app feel ineffective.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id542375735)