# M&S - Fashion, Food & Homeware

> Shop Fashion, Home & Beauty

Canonical page: [https://chrome-stats.com/d/id538410698](https://chrome-stats.com/d/id538410698)

## Overview

- **ID:** `id538410698`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Marks and Spencer plc
- **Category:** Shopping
- **Rating:** 4.80 / 5 (3,796 ratings)
- **Version:** 8.78
- **Last updated:** 2026-09-17
- **First published:** 2012-07-03
- **Size:** 153 MB
- **Data as of:** 2026-09-25
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/m-s-fashion-food-homeware/id538410698)
- **Website:** [https://www.marksandspencer.com/c/mobile-apps](https://www.marksandspencer.com/c/mobile-apps)
- **Privacy policy:** [https://www.marksandspencer.com/c/data-protection-policy](https://www.marksandspencer.com/c/data-protection-policy)

## Description

Shop thousands of M&S products with the official **M&S app**, including womenswear, menswear, kidswear, beauty, homeware, furniture, food, wine, flowers and gifts. Browse new arrivals, seasonal offers, Dine In menus and exclusive recipes, then order for delivery or free Click & Collect.

Make every shop more rewarding with the digital **Sparks loyalty card**. Members can access personalised offers, birthday treats, charity donations, e-receipts and Parent Hood Club perks. In-store tools let you scan barcodes to find different sizes or colours, check local Foodhall stock and prices, build shopping lists, and locate nearby stores with directions. Track purchases, manage paperless returns and save favourite recipes to a personal cookbook.

## Rankings

- #29,332 — Overall
- #29 — wait
- #46 — black friday

## Review summary

Users praise M&S for ease of use and international gifting with a broad, high-quality product range. However, recurring downsides include app reliability issues, limited in-app gift options, inconsistent customer support, and payment-related glitches. Overall, the app is valued for convenience and global gifting, but stability and feature gaps hinder frequent use.

### Pros

- Very easy to use and simple to order online.
- Great for international gifting and ordering from abroad, with quick delivery to family and friends.
- Wide product range with consistently high-quality items.
- Generally helpful customer service that can resolve issues quickly.

### Cons

- App reliability issues: crashes/blank white screens when viewing item details and sign-in/password problems.
- Gift features are limited in the app: you can’t easily select gifts or add messages, and gift-card options are clunky.
- Customer support can be slow or unhelpful at times, with failed contact attempts and unresponsive chat.
- Payment processing problems: some users experience failed transactions, missing receipts, or double-billing (Mobile Pay Go) and room for improvement in order updates.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id538410698)