# Philly 311

> Productivity

Canonical page: [https://chrome-stats.com/d/id533292779](https://chrome-stats.com/d/id533292779)

## Overview

- **ID:** `id533292779`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** City of Philadelphia
- **Category:** Productivity
- **Rating:** 2.20 / 5 (122 ratings)
- **Version:** 4.6.1
- **Last updated:** 2024-07-31
- **First published:** 2012-06-07
- **Size:** 25 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/philly-311/id533292779)
- **Website:** [http://www.publicstuff.com](http://www.publicstuff.com/)
- **Privacy policy:** [http://www.publicstuff.com/privacy](http://www.publicstuff.com/privacy)

## Description

Philly 311 is a productivity extension that lets you submit service requests—like potholes, noise complaints, and dangerous conditions—directly to your local government. Each request is automatically routed to the right department, helping ensure fast, accurate responses and keeping you informed with status updates.

It simplifies civic engagement by providing notifications when issues are resolved, so you stay in the loop and city services improve based on real citizen input.

## Rankings

- #165,778 — Overall

## Review summary

Overall, Philly 311 is valued as a direct, on-the-go way to report city issues and connect with officials, and is viewed as a faster alternative to phone calls. However, many users report the app is frequently unusable due to crashes and slow performance, persistent login and verification problems, broken photo attachments, poor in-app status updates, and inaccurate geolocation. The top requests are stability, reliable login, smooth media submission, in-app progress tracking, and correct geolocation.

### Pros

- Provides a direct channel to report city issues to the city, often faster than calling 311.
- Useful as a mobile on-the-go reporting tool that complements other submission methods.
- Conceptually strong as a city service app that connects residents with officials.

### Cons

- App crashes, freezes, or fails to load, making it unusable.
- Persistent login/account problems, including verification emails and password reset failures.
- Inconsistent or failing photo attachments when submitting issues.
- Status updates on requests are not reliably shown in-app and updates often come via email instead.
- Geolocation and mapping issues: requests appear far from home, only accepts exact addresses, or fails to locate nearby issues.

## Similar extensions and apps

- [Ask PHill](https://chrome-stats.com/d/id1057652257) — 3.00 / 5
- [PGH311](https://chrome-stats.com/d/id6733227175) — 1.80 / 5
- [Akron 311](https://chrome-stats.com/d/id6448192156) — 5.00 / 5
- [Ready 311](https://chrome-stats.com/d/id1436346560) — 2.10 / 5
- [MERIDEN311](https://chrome-stats.com/d/id6450278881)
- [My Oceanside](https://chrome-stats.com/d/id408996644) — 2.80 / 5
- [CHI311](https://chrome-stats.com/d/id1441580123) — 2.50 / 5
- [311 NYC](https://chrome-stats.com/d/id6759580502)
- [CBUS 311](https://chrome-stats.com/d/id1608556864) — 1.80 / 5
- [Christopher 311](https://chrome-stats.com/d/id1499607853)
- [Chicago Works: 311 Reporter](https://chrome-stats.com/d/id385798918) — 2.30 / 5
- [PortCity311](https://chrome-stats.com/d/id6502471985) — 5.00 / 5

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Source: [Chrome-Stats](https://chrome-stats.com/d/id533292779)