# MediacomConnect

> Utilities

Canonical page: [https://chrome-stats.com/d/id527680234](https://chrome-stats.com/d/id527680234)

## Overview

- **ID:** `id527680234`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Mediacom Communications Corporation
- **Category:** Utilities
- **Rating:** 3.30 / 5 (7,816 ratings)
- **Version:** 18.1.49
- **Last updated:** 2026-08-24
- **First published:** 2012-06-19
- **Size:** 43 MB
- **Data as of:** 2026-09-03
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/mediacomconnect/id527680234)
- **Website:** [http://www.mediacomcable.com](http://www.mediacomcable.com/)
- **Privacy policy:** [https://mediacomcable.com/legal/privacy-policy/](https://mediacomcable.com/legal/privacy-policy/)

## Description

MediacomConnect MobileCare puts customer service in your pocket, letting you access your Mediacom account anytime without calling. With a single click, you can view your bill, check outages, troubleshoot, and more.

The app covers Account & Billing, Internet Data Usage, Outage Check, Appointment Manager, Technical Support, Notifications, and Communications. It requires an active Mediacom account to register and use the MobileCare app, ensuring quick, secure access to billing, service status, and support.

## Rankings

- #24,525 — Overall

## Review summary

The MediacomConnect iOS app is plagued by reliability and usability issues: crashes, endless loading, and login problems; inconsistent billing (autopay issues and missing in-app payment options); external links that don’t load; outage reporting/outage maps hard to find; and a cluttered, outdated UI. Some positives include helpful in-app customer service links and occasional fixes after reinstall/update, plus acknowledgment that the older app had outage information users valued. Overall, most reviews focus on instability and poor integration, with few strong positives.

### Pros

- In-app customer service links are helpful and courteous.
- Billing/payments feature exists and is convenient when the app works.
- Occasional fixes after reinstall/update temporarily restore app functionality.
- Historical outage information/outage map in the older app was valued by users.

### Cons

- Frequent crashes and endless loading; login/authentication problems.
- Inconsistent in-app billing with autopay issues and payment options sometimes missing.
- External links within the app often fail or redirect to nonfunctional pages (not working on iPhone).
- Outage reporting and outage maps are hard to locate or absent in the current app.
- Cluttered, dated UI with poor navigation; updates can render the app unusable.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id527680234)