# MyIH

> Health & Fitness

Canonical page: [https://chrome-stats.com/d/id525417542](https://chrome-stats.com/d/id525417542)

## Overview

- **ID:** `id525417542`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Independent Health Association, Inc
- **Category:** Health & Fitness
- **Rating:** 4.60 / 5 (4,700 ratings)
- **Version:** 3.118.0
- **Last updated:** 2026-09-10
- **First published:** 2012-05-15
- **Size:** 104 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/myih/id525417542)
- **Website:** [https://www.independenthealth.com](https://www.independenthealth.com/)
- **Privacy policy:** [https://www.independenthealth.com/PrivacySecurity.aspx](https://www.independenthealth.com/PrivacySecurity.aspx)

## Description

MyIH by Independent Health is a free member app that puts essential health plan tools in one place. Quickly find doctors, pharmacies, hospitals, and urgent care facilities in your network, and access your member ID card and benefits. 

Track your deductible status, manage your doctors, view claims and documents, and communicate securely with member services. Serving Western New York from Buffalo, NY, this tool helps members stay healthy with convenient digital access to health information and resources.

## Rankings

- #26,922 — Overall
- #35 — associate

## Review summary

Users like the app for easy access to health information, overall ease of use, and the rewards/EOB features. But many reviews focus on reliability and data issues: persistent slow performance and freezes; frequent re-authentication and weak biometrics; a provider directory that is outdated or hard to search; reward/gift-card problems including expiry rules and redemption outages; UI glitches like blank screens and unintended logouts. In short, the app has helpful features but stability and up-to-date information need major improvements.

### Pros

- Easy and convenient to access health information.
- Rewards program is a clear benefit.
- EOBs are accessible and helpful.

### Cons

- App is slow, laggy, and freezes/crashes frequently.
- Login/authentication friction: cannot stay logged in, frequent re-authentication, limited biometrics, and text verification required.
- Provider directory is outdated or hard to search; adding a PCP is difficult.
- Rewards and gift cards: expiry rules, redemption outages, and codes not working.
- UI/UX glitches: blank/white screens, forced navigation, and crashes that hinder use.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id525417542)