# du

> Take control of your account

Canonical page: [https://chrome-stats.com/d/id521545878](https://chrome-stats.com/d/id521545878)

## Overview

- **ID:** `id521545878`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** EITC, du telecom UAE
- **Category:** Utilities
- **Rating:** 4.50 / 5 (14,844 ratings)
- **Version:** 8.6.0
- **Last updated:** 2026-09-03
- **First published:** 2012-05-10
- **Size:** 389 MB
- **Data as of:** 2026-09-07
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/du/id521545878)
- **Website:** [http://du.ae/app](http://du.ae/app)
- **Privacy policy:** [https://www.du.ae/legal](https://www.du.ae/legal)

## Description

du puts you in control of your accounts and services with a simple, customizable experience. Check usage and balance, pay or recharge, buy data and roaming add-ons, view offers, change your plan, and manage multiple accounts in a few taps. You can also get chat support and even book an appointment to visit the nearest du store.

Available in English and Arabic, the extension is designed to help you get things done your way. We regularly update the app to meet your needs and keep your account management smooth and secure.

## Rankings

- #14,354 — Overall
- #34 — integration
- #58 — usage

## Review summary

Common complaints about the du iOS app include login/authentication failures and slow sign-in, slow/buggy performance with crashes and offline issues, and billing problems (inability to view statements, post-cancellation charges, disputed charges). Support is often cited as unhelpful or automated. Users also note frequent forced updates and data usage, plus occasional reliability issues with features like location on Safari and speed claims (800 Mbps vs actual ~500 Mbps). A few users offer positive notes, but reliability and billing/support are the primary pain points.

### Pros

- Good App
- ممتاز
- So far you are doing great, please keep it up

### Cons

- Frequent login/authentication problems and very slow sign-in/loading
- Painfully slow performance with many bugs, crashes, and offline issues
- Billing problems: cannot view statements, post-cancellation charges, and disputed charges
- Poor customer support with automation/bots and slow or unhelpful responses
- Frequent app updates and data usage, plus occasional reliability issues with features like location on Safari

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Source: [Chrome-Stats](https://chrome-stats.com/d/id521545878)