# MijnKPN

> Altijd en overal bij de hand

Canonical page: [https://chrome-stats.com/d/id521093471](https://chrome-stats.com/d/id521093471)

## Overview

- **ID:** `id521093471`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** KPN B.V.
- **Category:** Utilities
- **Rating:** 4.30 / 5 (124 ratings)
- **Version:** 6.45.0
- **Last updated:** 2026-09-15
- **First published:** 2012-05-10
- **Size:** 169 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/mijnkpn/id521093471)
- **Website:** [https://www.kpn.com/mijnkpn](https://www.kpn.com/mijnkpn)
- **Privacy policy:** [http://www.kpn.com/privacy](http://www.kpn.com/privacy)

## Description

MijnKPN centraliseert je KPN-ervaring in één veilige app. Volg de bestelling, installeer apparaten met persoonlijke hulp, deel MBs met huisgenoten, pas je abonnement aan, bekijk en betaal facturen en houd verbruik in de gaten. Met in-app hulpmiddelen zoals de WiFi Manager en Dot, je digitale assistent, los je problemen sneller op.

Nieuwe klanten kunnen via de app de status van hun bestelling bekijken, installatiehulp krijgen, WiFi instellen en aantrekkelijke Voor Jou-deals ontdekken. Bestaande klanten kunnen hun snelheid, bundels en kanaal pakketten aanpassen, extra services toevoegen en sneller geholpen worden via afspraken die in de app worden geboekt.

## Rankings

- #128,537 — Overall

## Review summary

MijnKPN for iOS is plagued by reliability and usability problems. The most frequent complaint is the lack of English localization, making it hard for expats. Many users report login failures or the app stalling after sign-in. Reliability issues include periodic outages, crashes, and blank screens. Additional concerns include a limited feature set and awkward UX, such as only a couple of controls and no real-time management of options. A minority do note basic functions like viewing bundles and topping up work, but overall sentiment is negative.

### Pros

- Easy to view bundles and top up in the app.

### Cons

- Lack of English language option / localization; missing English UI for non-Dutch users.
- Login/authentication failures; the app often does not proceed after signing in or shows errors.
- Reliability issues: outages, crashes, and blank/black screens during use.
- Limited features and poor UX: few controls, no real-time option management, and unclear feedback.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id521093471)