# Palladium Hotel Group

> Travel

Canonical page: [https://chrome-stats.com/d/id520047102](https://chrome-stats.com/d/id520047102)

## Overview

- **ID:** `id520047102`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Mobail
- **Category:** Travel
- **Rating:** 4.70 / 5 (10,547 ratings)
- **Version:** 7.7.2
- **Last updated:** 2026-09-16
- **First published:** 2012-05-24
- **Size:** 49 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/palladium-hotel-group/id520047102)
- **Website:** [https://www.stay-app.com/stay-360](https://www.stay-app.com/stay-360)
- **Privacy policy:** [https://www.palladiumhotelgroup.com/es/palladium/info/aviso-legal/](https://www.palladiumhotelgroup.com/es/palladium/info/aviso-legal/)

## Description

The Palladium Hotel Group app helps you make the most of your stay. Organize, book, and live every moment of your vacation by viewing your reservation, exploring destination maps and guides, making restaurant reservations, checking activities, chatting with staff, ordering room service, and more. It also brings Palladium Rewards with you: view points, status, promotions, transfer points, and invite friends.

Not a member yet? Sign up in the app and start enjoying the rewards. The app supports all Palladium brands across Mexico, the Caribbean, Spain, and Europe, including Grand Palladium, TRS, Palladium Hotels, Hard Rock, BLESS, Ushuaïa, Only YOU, and Fiesta. Your vacation and your rewards are in the palm of your hand.

## Rankings

- #17,210 — Overall

## Review summary

The Palladium Hotel Group app shows promise as a centralized hub for reservations, schedules, and maps, but reliability issues dominate. Users report login crashes and blank/404 pages during bookings, reservations not updating or being recognized, and a clunky map with overlapping pins. Content is often outdated or incorrect (hours, menus, open/closed status), and language localization problems hinder non-Spanish users. To improve, focus on reliability, accurate real-time information, multilingual support, and more usable map/navigation features.

### Pros

- Centralized hub for reservations, schedules, and hotel information
- Useful property map to locate places on the resort
- Convenient access to reservations, events, and dining options from the app

### Cons

- Frequent login/authentication errors and app crashes (white screens, repeated failures)
- Unreliable reservations/booking flow (slots not available, reservations not saved or visible)
- Map usability issues (cannot zoom, overlapping pins, inaccurate/details missing)
- Outdated or incorrect information (hours, menus, restaurant status)
- Localization/language issues (limited English support; prompts in Spanish; date format problems)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id520047102)