# Bonjour RATP

> Subway, RER, Trains, Navigo

Canonical page: [https://chrome-stats.com/d/id507107090](https://chrome-stats.com/d/id507107090)

## Overview

- **ID:** `id507107090`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** RATP Smart Systems
- **Category:** Navigation
- **Rating:** 4.80 / 5 (2,006 ratings)
- **Version:** 11.17.0
- **Last updated:** 2026-09-17
- **First published:** 2012-05-15
- **Size:** 196 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/bonjour-ratp/id507107090)
- **Website:** [https://www.bonjour-ratp.fr](https://www.bonjour-ratp.fr/)
- **Privacy policy:** [https://www.ratp.fr/en/ratp-general-privacy-policy](https://www.ratp.fr/en/ratp-general-privacy-policy)

## Description

**Bonjour RATP** is a complete public transportation app for Île-de-France. Plan journeys across the metro, RER, buses, trams, Transilien trains, and other regional networks with customizable preferences, including fewer transfers, accessible routes, and preferred transport modes.

Check live schedules, network disruptions, and personalized alerts, then buy tickets and passes such as Navigo Month, Week, Day, Paris Visite, and airport tickets directly in the app or on a Navigo pass. Find nearby Vélib’, Lime, Dott, and Voi bikes, and use beta voice search to plan trips hands-free.

## Rankings

- #39,818 — Overall

## Review summary

Bonjour RATP is praised for easy navigation and strong route planning, but users report recurring login and ticketing issues, app crashes, and a confusing UI. The app is valuable and often indispensable for Paris transit, especially for tourists, but reliability and account/purchase flows need improvement.

### Pros

- Easy to use and intuitive navigation for getting around Paris.
- Excellent route planning with multiple options, including routes with less walking, and color-coded stations.
- Ability to buy and use tickets within the app (including Apple Pay for single tickets) and validate them.
- Detailed, explicit directions with stop counts and best exits; helpful for tourists.
- Widely regarded as indispensable for Paris transit and highly recommended.

### Cons

- Login/account issues (loops, password problems, accounts getting locked) preventing sign-in and ticket purchases.
- Ticketing and validation reliability problems (tickets not recognized, inability to purchase certain passes, issues storing tickets in Apple Wallet, and risk of fines due to wrong tickets).
- App instability and crashes on some devices (notably iPhone 16 Pro) and general performance problems.
- Complex, screen-heavy UI that can be confusing for first-time users and makes buying/validating tickets harder.
- Navigo/pass limitations and restrictions (difficulty purchasing weekly passes with foreign numbers or non-French IDs) restricting certain passes.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id507107090)