# 1688: Factory Direct

> Wholesale by Alibaba Group

Canonical page: [https://chrome-stats.com/d/id507097717](https://chrome-stats.com/d/id507097717)

## Overview

- **ID:** `id507097717`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** 杭州阿里巴巴广告有限公司
- **Category:** Shopping
- **Rating:** 4.00 / 5 (1,202 ratings)
- **Version:** 12.19.1
- **Last updated:** 2026-09-09
- **First published:** 2012-03-09
- **Size:** 261 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/1688-factory-direct/id507097717)
- **Website:** [http://3g.1688.com](http://3g.1688.com/)
- **Privacy policy:** [http://rule.1688.com/policy/privacy.html](http://rule.1688.com/policy/privacy.html)

## Description

**1688: Factory Direct** connects buyers directly with more than 1.1 million manufacturers and over 300 million products at wholesale prices. Source products without middlemen, compare factories, and discover potential savings for your business.

Key features include photo search, real-time translation in 10+ languages, supplier messaging, secure payments in 26 currencies, Trade Assurance protection, and tracked global shipping to 18+ countries. New buyers can also unlock exclusive welcome coupons on their first order.

## Rankings

- #54,188 — Overall
- #9 — aliexpress
- #10 — ali
- #11 — ali express
- #34 — dropshipping
- #39 — import

## Review summary

Users praise it as a strong business app with competitive pricing, and some positive feedback on updates. However, onboarding and language are major pain points: many users report being unable to create or sign into accounts, verification codes not arriving, and long signup times. Language support is lacking, with requests for English/Spanish translations. There are frequent account access issues (unexpected logouts, bans, and difficulty recovering data). Performance problems include iPad incompatibility, slow/crashing sessions, and broken search by photo. Onboarding and language support are the most repeatedly mentioned issues.

### Pros

- Strong overall reputation as a top business app (labels like 'The best' / 'La Mejor app de negocios').
- Perceived value with lower prices than Taobao.
- Positive feedback on updates and improvements to the app.

### Cons

- Onboarding failures: many users report being unable to create/register accounts, signup delays, and verification codes not arriving.
- Language barriers: frequent requests for English/Spanish translations and difficulties understanding the site.
- Account access issues: accounts being logged out, bans without warning, and difficulties recovering data.
- Performance/compatibility problems: iPad incompatibility, slow/crashing sessions, and broken search by photo or general search.
- Verification/phone verification problems: verification codes not arriving, preventing sign-up.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id507097717)