# CarRentals.com: Rental Car App

> Rental cars @ great prices

Canonical page: [https://chrome-stats.com/d/id506426310](https://chrome-stats.com/d/id506426310)

## Overview

- **ID:** `id506426310`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Expedia, Inc.
- **Category:** Travel
- **Rating:** 4.70 / 5 (10,261 ratings)
- **Version:** 2026.37
- **Last updated:** 2026-09-17
- **First published:** 2012-04-06
- **Size:** 445 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/carrentals-com-rental-car-app/id506426310)
- **Website:** [https://www.carrentals.com/](https://www.carrentals.com/)
- **Privacy policy:** [https://www.carrentals.com/privacy-policy/](https://www.carrentals.com/privacy-policy/)

## Description

The CarRentals app is your on-the-go car rental companion. It lets you search for the right vehicle, compare prices from top suppliers, and book with a few taps. Pick-up and drop-off locations are flexible, digital maps are included, and your driver information and payment details are stored securely for quick future bookings.

Designed for last-minute travelers and busy teams, it supports offline itineraries, mobile-only discounts, contactless pickup, and skip-the-counter options to reduce travel friction and keep you safe. Whether you’re heading out on a road trip or cruising locally, the app saves you time and money.

## Rankings

- #17,484 — Overall

## Review summary

User feedback is mixed: some praise convenience, pricing, and Pay Later options, and report a generally positive rental experience. However, the app is plagued by reliability issues, login/password/reset problems, confusing pricing with hidden charges, and inconsistent customer service. Search/booking can fail or be limited. Overall, the app has positives but recurring technical, billing, and support problems drive most negative sentiment.

### Pros

- Convenient app with competitive pricing and a Pay Later option.
- Some users report a consistent and professional rental experience.
- Good customer service in some interactions.
- Overall positive sentiment from a portion of users (e.g., phrases like "Love it" or "Perfect").

### Cons

- Frequent app instability, crashes, and generic errors like 'Something went wrong.'
- Login, account creation, and password reset problems.
- Pricing confusion and hidden fees, including a misleading total price and extra charges (insurance, sun pass, cancellations).
- Poor customer service and communication (long waits, missed follow-ups, refunds delays).
- Search and booking functionality often fails or shows limited results across locations.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id506426310)