# Buona

> Order & Earn Rewards

Canonical page: [https://chrome-stats.com/d/id505713984](https://chrome-stats.com/d/id505713984)

## Overview

- **ID:** `id505713984`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Buona
- **Category:** Food & Drink
- **Rating:** 4.80 / 5 (14,234 ratings)
- **Version:** 28
- **Last updated:** 2026-03-05
- **First published:** 2012-03-02
- **Size:** 118 MB
- **Data as of:** 2026-09-24
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/buona/id505713984)
- **Website:** [http://www.buona.com/loyalty](http://www.buona.com/loyalty)
- **Privacy policy:** [https://buona.com/privacy-policy/](https://buona.com/privacy-policy/)

## Description

Buona Rewards helps you join Chicago's authentic family-owned Italian beef fanbase. Earn points with every purchase, redeem rewards for free food, and unlock members-only offers.

With mobile ordering, Apple Pay and Google Pay, fast checkout, direct delivery, in-store redemption, and personalized promos, Buona makes it easy to enjoy your favorites while tracking points across devices.

## Rankings

- #14,211 — Overall

## Review summary

Top pros: consistently tasty, high-quality food; friendly staff; strong catering; menu variety (including pizza); nostalgic brand appeal. Main cons: app onboarding/account management problems; loyalty rewards usability issues; in-store service gaps like slow checkouts. Overall, reviews praise food quality and staff while noting recurring app frustrations and reward issues, with positive sentiment toward menu expansion and catering.

### Pros

- Consistently tasty, high-quality food across locations (beef, pizza, chicken) and reliable overall dining experience.
- Excellent and helpful staff with praise for specific team members (Tammy, Makayla, Helen, Ally).
- Strong catering options and service for events.
- Positive view of menu variety and additions (pizza) and continued growth.
- Nostalgia and trusted brand reputation across Buona locations.

### Cons

- App onboarding and account management problems (sign-up/login, changing phone number, log out, and birthdate requirement after updates).
- Rewards/loyalty program usability issues (difficult to redeem points, rewards not applying, discounts not appearing).
- In-store service gaps (slow checkout, not enough staff/help on site).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id505713984)