# Alibaba.com B2B Trade App

> Buy direct from manufacturers

Canonical page: [https://chrome-stats.com/d/id503451073](https://chrome-stats.com/d/id503451073)

## Overview

- **ID:** `id503451073`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** ALIBABA.COM GLOBAL SUPPLIER SERVICES PTE. LTD.
- **Category:** Shopping
- **Rating:** 4.70 / 5 (90,064 ratings)
- **Version:** 26.32.0
- **Last updated:** 2026-09-08
- **First published:** 2012-02-24
- **Size:** 170 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/alibaba-com-b2b-trade-app/id503451073)
- **Website:** [http://mobile.alibaba.com](http://mobile.alibaba.com/)
- **Privacy policy:** [http://www.alibaba.com/help/safety\_security/policies\_rules/others/001.html](http://www.alibaba.com/help/safety_security/policies_rules/others/001.html)

## Description

**Alibaba.com** is a global B2B ecommerce marketplace for sourcing products directly from manufacturers and suppliers. Browse millions of ready-to-ship products, request quotes, order customized goods, and communicate with sellers using multilingual support and real-time translation.

Shop with confidence through Trade Assurance, tracked land, sea, and air shipping, factory livestreams, production monitoring, and inspection services. Discover suppliers across categories including electronics, apparel, machinery, home goods, beauty, packaging, vehicles, raw materials, and more, with support for 18 languages and 54 currencies.

## Rankings

- #4,026 — Overall
- #2 — ali
- #2 — ali express
- #2 — aliexpress
- #7 — dropshipping
- #10 — e-commerce

## Review summary

Reviewers praise Alibaba.com for its wide product range, competitive pricing, and generally responsive app that facilitates purchases. However, they repeatedly report major woes: refunds and seller disputes with limited recourse; scams and dishonest sellers undermining trust; frequent delivery delays and non-delivery with little compensation; app/website reliability problems such as photos and videos not loading; and inconsistent customer support. The sentiment is mixed: strong on product breadth and value, but persistent frustration with trust, refunds, and service quality.

### Pros

- Wide product range with competitive pricing and perceived buying security.
- The app is responsive and supports smooth transactions.
- Positive sentiment about product variety and value (e.g., bikes, rims).
- Ease of use for exchanges and transactions.

### Cons

- Difficulties obtaining refunds and seller disputes with limited recourse.
- Delivery delays and orders not arriving with little resolution/refund.
- Scams and dishonest sellers leading to trust concerns.
- App/website reliability issues, especially media (photos/videos) not loading.
- Poor customer support and delayed or unhelpful mediation.

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- [Tap & Trade](https://chrome-stats.com/d/id6753078650)
- [Fulfillbot](https://chrome-stats.com/d/id6759908775)
- [B2BC Marketplace](https://chrome-stats.com/d/id6756270697)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id503451073)