# XProtect® Mobile

> On-the-go video surveillance

Canonical page: [https://chrome-stats.com/d/id498447321](https://chrome-stats.com/d/id498447321)

## Overview

- **ID:** `id498447321`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** MILESTONE SYSTEMS A/S
- **Category:** Business
- **Rating:** 2.20 / 5 (126 ratings)
- **Version:** 26.1.2
- **Last updated:** 2026-09-01
- **First published:** 2012-02-13
- **Size:** 38 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/xprotect-mobile/id498447321)
- **Website:** [https://www.milestonesys.com/solutions/platform/clients/XProtect-Mobile/](https://www.milestonesys.com/solutions/platform/clients/XProtect-Mobile/)
- **Privacy policy:** [https://get.milestonesys.com/?id=114](https://get.milestonesys.com/?id=114)

## Description

XProtect Mobile lets you securely access Milestone video surveillance from iOS and Android devices. View live video, playback recordings, export clips, listen to audio, and speak through camera-connected speakers with Push-To-Talk. Compatible with XProtect Corporate, Expert, Professional+, Express+, Essential+, and the Milestone Husky NVR series.

Key features include streaming video and audio from your mobile device into the Milestone solution and push notifications based on defined alarms. A demo server lets you explore the product even without a Milestone system. Getting started requires the latest Milestone server and the XProtect Mobile server. Learn more at www.milestonesys.com/mobile.

## Rankings

- #163,751 — Overall

## Review summary

Users report the XProtect Mobile iOS app is frequently unstable and slow. The most persistent issues are crashes on launch and during use, and severe performance problems when loading live cameras, even on fast local networks. Alarm notifications are unreliable on iOS, failing to alert users while Android users report better results. Cross-network access is limited, with many users unable to connect when not on the same LAN or when ports are locked. Recent updates appear to have introduced or exacerbated bugs, including UI changes and PTZ controls that hinder usability. A stable, cross-network, real-time mobile experience remains lacking.

### Cons

- Frequent crashes on startup or when opening the app (iPhone/iPad), sometimes requiring reinstallation or server re-adding.
- Severe performance issues loading live video/cameras; even on local networks with fast Wi‑Fi, video loads slowly or pixelates.
- Alarm/notification failures on iOS; alarms not delivered or not appearing, while Android version works more reliably.
- Cross-network connectivity issues; iOS app generally cannot connect when not on the same LAN or when ports are restricted.
- Update-induced instability and regressions; new UI/behavior causes crashes, PTZ mode lockups, exit issues, or app refusing to launch on various iOS versions.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id498447321)