# Türk Telekom

> Utilities

Canonical page: [https://chrome-stats.com/d/id496489138](https://chrome-stats.com/d/id496489138)

## Overview

- **ID:** `id496489138`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** TT Mobil Iletisim Hizmetleri A.S.
- **Category:** Utilities
- **Rating:** 4.60 / 5 (12,271 ratings)
- **Version:** 11.1.0
- **Last updated:** 2026-09-07
- **First published:** 2012-02-08
- **Size:** 435 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/t%C3%BCrk-telekom/id496489138)
- **Website:** [https://bireysel.turktelekom.com.tr/mobil/web/servisler/sayfalar/mobil-uygulamalar/online-islemler.aspx](https://bireysel.turktelekom.com.tr/mobil/web/servisler/sayfalar/mobil-uygulamalar/online-islemler.aspx)
- **Privacy policy:** [https://www.turktelekom.com.tr/destek/gizlilik-guvenlik-ve-kvkk](https://www.turktelekom.com.tr/destek/gizlilik-guvenlik-ve-kvkk)

## Description

**Türk Telekom** is an all-in-one account management app for Türk Telekom mobile, home internet, Tivibu IPTV, and home phone customers. Check usage, invoices, balances, tariffs, packages, contract details, and connection performance from one convenient dashboard.

Pay bills, top up prepaid TL, buy packages, renew commitments, manage line and Wi-Fi settings, update payment preferences, and access personalized offers. Users can also play Sil Süpür for recurring gifts, discover digital services, manage multiple subscriptions, and explore Bi’Dünya discounts and app-exclusive campaigns.

## Rankings

- #16,004 — Overall
- #75 — prime

## Review summary

Users frequently complain that the Türk Telekom app lacks an English version, making it hard for tourists and non-Turkish speakers. Repeated reports cite crashes, glitches, and slow or failed transactions, especially around paying bills or purchasing add-ons. Several reviews criticize billing accuracy, bonuses not appearing in-app, and long processing times with bank cards. Customer support is described as hard to reach or unhelpful, and service reliability concerns—both home and mobile internet—are echoed by many users. Overall, the app has potential but is hampered by language barriers, stability issues, and weak support.

### Pros

- Mükemmel
- The app is considered great by at least one reviewer.

### Cons

- No English language support; requests for English version.
- App crashes and glitches; needs fixes.
- Billing and payment issues; difficulties paying bills with cards; long or failed transactions.
- Poor customer support; hard to reach and unhelpful responses.
- Connectivity/service reliability issues; home and mobile internet problems.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id496489138)