# ALL Accor - Hotel booking

> Book hotels for travel & trip

Canonical page: [https://chrome-stats.com/d/id489472613](https://chrome-stats.com/d/id489472613)

## Overview

- **ID:** `id489472613`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** ACCOR
- **Category:** Travel
- **Rating:** 4.70 / 5 (20,613 ratings)
- **Version:** 13.95.2
- **Last updated:** 2026-09-17
- **First published:** 2011-12-21
- **Size:** 186 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/all-accor-hotel-booking/id489472613)
- **Website:** [https://all.accor.com/gb/mobile/mobile-app.shtml](https://all.accor.com/gb/mobile/mobile-app.shtml)
- **Privacy policy:** [https://all.accor.com/security-certificate/index.en.shtml](https://all.accor.com/security-certificate/index.en.shtml)

## Description

**ALL Accor – Hotel Booking** helps travelers find and book accommodations worldwide, from budget-friendly hotels and hostels to premium resorts, luxury properties, and apartments. Search more than 5,000 properties across over 100 countries, compare prices, view photos and guest reviews, and filter results by location, rating, guests, and hotel amenities.

Manage every part of your stay in the app, including reservations, payment methods, personal details, and online check-in. Members of the **ALL – Accor Live Limitless** loyalty program can access member rates, earn Reward points from hotel stays and dining, and track progress toward status benefits. With Accor brands including Novotel, ibis, Pullman, Sofitel, Fairmont, Mercure, and more, the app supports business and leisure travel around the world.

## Rankings

- #11,520 — Overall
- #29 — hotels

## Review summary

Users praise the app for finding suitable rooms at good prices and for fast reservations, with some noting strong service and upgrades. However, there are frequent reliability problems: hard-to-sign in with various methods, missing or unsynced bookings, price discrepancies, and slow or unresponsive support. Additional booking flow errors and registration issues also surface. Overall, the app has potential but reliability and support need improvement.

### Pros

- Helps me find the right room and price.
- Quick, easy reservation process.
- Strong service and occasional upgrades.
- Excellent app/website quality and usability.
- Very useful for planning and booking hotels globally.

### Cons

- Frequent login/sign-in problems (slow login, post-update sign-in failures, social login issues).
- Reservations not appearing or syncing correctly; upcoming/current bookings missing.
- Pricing inconsistencies; final price often differs from the price seen during search.
- Customer support is hard to reach or unresponsive; points and status feel ignored.
- Booking/registration workflow errors and general app instability (error messages, registration failures).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id489472613)