# Île-de-France Mobilités

> Official IDF Transport App

Canonical page: [https://chrome-stats.com/d/id484527651](https://chrome-stats.com/d/id484527651)

## Overview

- **ID:** `id484527651`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Ile de France Mobilites
- **Category:** Navigation
- **Rating:** 4.70 / 5 (4,377 ratings)
- **Version:** 10.0.10
- **Last updated:** 2026-09-02
- **First published:** 2012-01-27
- **Size:** 288 MB
- **Data as of:** 2026-09-08
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/%C3%AEle-de-france-mobilit%C3%A9s/id484527651)
- **Privacy policy:** [https://www.iledefrance-mobilites.fr/conditions-generales-application-vianavigo-regles-confidentialite](https://www.iledefrance-mobilites.fr/conditions-generales-application-vianavigo-regles-confidentialite)

## Description

Île-de-France Mobilités helps you travel across Île-de-France every day. Buy a digital ticket, recharge Navigo, and search routes across trains, RER, metros, trams, buses, Vélib', car-sharing, or car rentals. View real-time schedules and live traffic information, with offline maps and the ability to save trips to your calendar for easy planning.

Stay informed with disruptions alerts, elevator status, and personalized favorites. The app supports Apple Pay for ticket purchases, offers flexible travel options from walking to bike routes and car-sharing, and helps you organize your journeys—from work to home to the airport—across Île-de-France.

## Rankings

- #27,561 — Overall

## Review summary

User reviews show a pattern: while some praise ease of use and affordability, the majority cite blocked sign-ups, restricted country/phone support, tickets that don’t load or work, app crashes, and weak customer support. These recurring issues overshadow any benefits, making the app unreliable for purchasing and validating Paris region tickets.

### Pros

- Easy to use / intuitive interface
- Accurate and affordable transit information
- Some purchases can be made without creating a full account

### Cons

- Account creation is blocked or blocked by security measures for many users
- Limited country/phone number support (US/Canada) prevents sign-up and use
- Purchased tickets or passes fail to load or work (Apple Wallet issues, validation problems)
- App reliability problems (crashes, gates not opening, tickets stuck in waiting to load)
- Poor or hard-to-reach customer support

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Source: [Chrome-Stats](https://chrome-stats.com/d/id484527651)